Data retention policy
Perfect Wiki retains user data only for as long as necessary to provide the Slack integration service. We do not store Slack messages or any personal user data beyond what is required for functionality, such as user IDs and authentication tokens.
Data archiving and removal policy
We do not archive user data. If a user uninstalls the Perfect Wiki Slack add-in, all related data (e.g., access tokens, user identifiers) will be permanently deleted within 180 days.
Data storage policy
All data is securely stored using industry-standard encryption protocols. Data is hosted on trusted cloud infrastructure located in the United States, Germany, United Kingdom & Canada. We do not share, sell, or expose any user data to third parties.
Data center location(s)
United States, Germany, United Kingdom, France, Canada
Data hosting details
It's cloud hosted solution
Data hosting company
Google Cloud Platform
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM retention settings
Perfect Wiki does not train LLM models on customer data. Input data sent to ChatGPT is not stored or used to improve underlying models. We do not retain LLM prompts or responses beyond the duration required to generate the response in real time.
LLM data tenancy policy
Perfect Wiki uses ChatGPT to provide AI-powered answers and content suggestions. Each customer's data is logically isolated during processing to ensure strict data separation. No cross-customer data access occurs at any point.
LLM data residency policy
LLM requests processed through Perfect Wiki are handled by OpenAI’s ChatGPT, which may operate on servers located in the United States or other regions depending on OpenAI’s infrastructure. Perfect Wiki does not control or specify the exact data residency