OuterSignal
OuterSignal learns who your customers are. This app posts an alert to a Slack channel when a customer matches a segment you set up in OuterSignal, so your team spots high-value buyers as their orders come in.Each alert can show:
• Customer name and email
• Occupation and persona
• Public social profiles and follower counts
• Order number and items purchased
• A short written overview of who the customer is
• Which segment rules the customer matchedYou choose which details appear in each alert.How it works:
1. In OuterSignal, an owner or admin opens Settings > Integrations and connects Slack. One connection covers the whole organization.
2. Add a Slack Message action to a playbook and pick a public channel.
3. Click Send Test to confirm alerts arrive. OuterSignal joins the channel if it isn't already a member.Requires an OuterSignal account. Setup steps and permission details: https://www.outersignal.com/slack
• Customer name and email
• Occupation and persona
• Public social profiles and follower counts
• Order number and items purchased
• A short written overview of who the customer is
• Which segment rules the customer matchedYou choose which details appear in each alert.How it works:
1. In OuterSignal, an owner or admin opens Settings > Integrations and connects Slack. One connection covers the whole organization.
2. Add a Slack Message action to a playbook and pick a public channel.
3. Click Send Test to confirm alerts arrive. OuterSignal joins the channel if it isn't already a member.Requires an OuterSignal account. Setup steps and permission details: https://www.outersignal.com/slack
OuterSignal will be able to view:
OuterSignal will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
OuterSignal, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
OuterSignal retains customer Slack data — OAuth tokens, team/workspace IDs, channel IDs, and the configuration metadata that governs which signals post to which channels — for the duration of the active integration. Message content posted to Slack by the app is not retained by OuterSignal beyond short-lived operational logs. All Slack credentials are stored encrypted at rest and transmitted over TLS. Full terms are published at https://outersignal.com/privacy
Data archiving and removal policy
We retain your information for as long as necessary to provide our services and as required by law. When you delete your account, we will delete or anonymize your information within 90 days, except where we need to retain it for legal or regulatory purposes.
Data storage policy
All customer data is stored in OuterSignal's primary relational database and event-analytics store. All data is encrypted at rest using AES-256 and in transit via TLS 1.2+. Access to production data stores is limited to authenticated OuterSignal engineers via role-based controls and audited via platform logs.
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
info@outersignal.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no