Mavis
Mavis is your team's virtual assistant for tribal knowledge. By learning your processes and best practices, Mavis provides context and answer questions with an AI that learns along with you.Note: Mavis uses AI to generate responses and may occasionally generate inaccurate responses.
Mavis will be able to view:
Mavis will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Privacy & data governance
Data retention policy
Mavis retains the Customer Data we receive as described in our Privacy Policy for as long as you use our Services or as necessary to fulfil the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
Data archiving and removal policy
Mavis will erase the data once the retention period has passed and backups of the data will be deleted after a 30 day period. If you would like to request your data be deleted, please email legal@mavislabs.ai with your request.
Data storage policy
Data is stored at multiple redundant locations in order to ensure availability. Security controls, such as encryption at rest, are used to protect data from accidental or unlawful destruction, alteration or disclosure.
Data center location(s)
United States
Data hosting details
Cloud storage
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
OpenAI
LLM retention settings
OpenAI application state data is persisted from some API features in order to fulfill the tasks or requests until deleted and API logs for 30 days as part of abuse monitoring.
LLM data tenancy policy
OpenAI uses shared infrastructure within the US Region.
LLM data residency policy
Mavis uses the US Region as the location of infrastructure that OpenAI uses to provide services and store data. Data residency does not apply to system data, which may be processed and stored outside the selected region.
Certifications & compliance
SOC attestation
Data deletion request procedure
When users request data deletion, Mavis immediately removes all stored data associated with their account, including learned knowledge attributed to that user, and any personal information. We provide confirmation of deletion within 30 days and maintain audit logs of deletion requests for compliance purposes.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
security@mavislabs.ai
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no