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Revenue Cloud

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Description PermissionsSecurity & Compliance
*** Slack Integration Coming. Find out more about Revenue Cloud here ***Revenue Cloud
Automate revenue operations on an integrated platform delivering seamless buying and selling experiences. Close deals faster with AI-powered guided quoting while streamlining quote-to-cash processes—catalogues, pricing, CPQ, contract lifecycle management, orders, and billing—all on the #1 AI CRM.Key CapabilitiesConfigure, Price & Quote Anywhere
Create accurate quotes quickly across any channel with AI sales and quoting agents and guided workflows. Protect revenue with intelligent product bundling and pricing rules. Centralized product catalogue ensures pricing accuracy and compliance.Complete Contract Lifecycle Management
Move from opportunity to contract efficiently. Speed up sales and renewals with automated contract creation, AI-powered clause generation, and e-signature integration. Manage every touchpoint from initial sale to ongoing changes directly in CRM.Intelligent Order Orchestration
Manage complex order processes at scale with an intuitive design canvas. Break down commercial orders into technical fulfillment orders. Automate downstream tasks for fulfillment, compensation, and billing with real-time workflows.Comprehensive Billing & Invoicing
Unify billing for all sales channels. Support any revenue model—one-time, subscription, usage-based, or hybrid. Automate invoice generation on any schedule with complete traceability. Handle consumption models, prepaid, and digital wallets.Automated Payments & Collections
Accept any payment method through preferred gateways. Automate electronic payments, credit management, and dunning processes. AI agents handle self-service functions like invoice requests and balance inquiries.Financial Integration
Built-in accounting backbone powers journal entries and currency conversions. Integrate with external tax engines for automatic calculations. Synchronize seamlessly with ERP systems or function as sub-ledger.Key Benefits• Single Revenue Platform: Reduce errors and accelerate cash flow with unified dataOmnichannel: Sell from anywhere with API-first design
• AI-Powered Automation: Eliminate manual tasks with intelligent agents
• Customer-Centric: Consistent experience across all channels and touchpoints
• Scalable: Support any monetization model and business complexity
• Integrated: All revenue operations on one CRM platformIn summary, with Revenue Cloud, you can transform your revenue operations with intelligent automation and seamless customer experiences!

Revenue Cloud will be able to do:

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General
Developer
Salesforce
Company headquarters location
United States
Terms of service
https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/Agreements/software-order-form-supplements/salesforce_slack_integrations_EULA-OFS_en-US.pdf
Privacy & data governance
Data retention policy
Information about the data retention policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/. After expiry of the applicable retention periods, your Customer Data will be deleted. More information can be found here: https://www.salesforce.com/company/privacy/full_privacy/
Data archiving and removal policy
Information about the data retention policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/. After expiry of the applicable retention periods, your Customer Data will be deleted. More information can be found here: https://www.salesforce.com/company/privacy/full_privacy/
Data storage policy
The specific infrastructure used to host and process Customer Data is described in the “Infrastructure and Sub-processors” documentation available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
Please contact customer support or contact us at https://www.salesforce.com/form/other/privacy-request/ to request deletion of Customer Data submitted to the applicable service.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
OAuth
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@salesforce.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
https://security.salesforce.com/responsible-disclosure-policy
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
https://www.salesforce.com/company/disclosure/
Requires third party authorization/connections
yes
Uses token rotation
no
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