Team Memory
:brain: Team Memory: AI-Powered Knowledge Insurance for SlackYour team answers the same questions every week. Team Memory captures those answers automatically and resurfaces them the next time a similar question is asked, with a link to the original conversation.• How It WorksTeam Memory monitors your designated Slack channels and uses AI to identify question-and-answer pairs in natural conversation. Every helpful answer becomes permanent, searchable team knowledge without any extra effort from your team.Automatic capture.
Team Memory continuously watches your selected channels. When it identifies a relevant question and answer, it saves the pair to your knowledge base automatically.Instant retrieval.
When someone asks a question that's been answered before, Team Memory suggests the past answer directly in the thread, along with a link back to the original conversation. Your team gets answers immediately without waiting for someone to respond.Team-driven accuracy.
Any channel member can edit an answer to keep it current, or flag an unhelpful suggestion for removal. Admins can also manage answers from the web dashboard.• What Gets Saved?Team Memory uses AI to distinguish between operational questions worth preserving and casual conversation that isn't.Saved:- :white_check_mark: "What is the team's code review process?"
- :white_check_mark: "Where can I find templates for presentations?"
- :white_check_mark: "How do I set up my development environment?"
- :white_check_mark: "Can someone share the link to the roadmap document from last month?"Not saved:- :x: "How was your weekend?"
- :x: "Is anyone free for a quick call right now?"
- :x: "Can someone grab coffee for the team meeting?"Only answers to relevant, knowledge-based questions are captured.• Key BenefitsKnowledge insurance.
Critical information and answers stay accessible even when employees leave. Every answer your team has ever given is preserved and retrievable.Zero behavior change.
Team Memory works in the background. Your team keeps using Slack exactly as they do now. Every answer is auto-saved, making your team permanently smarter.Faster onboarding.
New teammates get instant answers to common questions from day one, without pulling senior team members away from their work.Reduced interruptions.
Fewer repeated questions means more focus time and less context switching across your team.Zero maintenance.
No wikis to update. No documents to maintain. Your knowledge base builds itself from real conversations.• Perfect For Teams That Want To- Stop answering the same questions repeatedly
- Preserve institutional knowledge automatically
- Onboard new members faster
- Keep expertise accessible where work happens• AI DisclaimerTeam Memory uses artificial intelligence to match questions and suggest answers. While our system is designed for accuracy, AI-generated suggestions may occasionally be incomplete or incorrect. We recommend team members review suggested answers for accuracy and use the built-in feedback system to edit or remove any answer.• PricingTeam Memory offers two self-serve plans:Team — $299/month
5 Slack channels monitored, 1,000 answers saved, unlimited team members, 3-month history capture, CSV export, dashboard analytics, email support.Business — $999/month
15 Slack channels monitored, 5,000 answers saved, unlimited team members, 6-month history capture, advanced analytics, priority support. Add more channels anytime.Enterprise — Custom pricing for organizations needing unlimited channels, longer history capture, SSO, SLA guarantees, and dedicated support.All plans include a 14-day free trial and 30-day money-back guarantee.View full pricing details at: https://teammemory.io/#pricing• Get StartedInstall Team Memory, connect your Slack workspace, choose the channels you want to monitor, and start building your team's knowledge base automatically.
Team Memory continuously watches your selected channels. When it identifies a relevant question and answer, it saves the pair to your knowledge base automatically.Instant retrieval.
When someone asks a question that's been answered before, Team Memory suggests the past answer directly in the thread, along with a link back to the original conversation. Your team gets answers immediately without waiting for someone to respond.Team-driven accuracy.
Any channel member can edit an answer to keep it current, or flag an unhelpful suggestion for removal. Admins can also manage answers from the web dashboard.• What Gets Saved?Team Memory uses AI to distinguish between operational questions worth preserving and casual conversation that isn't.Saved:- :white_check_mark: "What is the team's code review process?"
- :white_check_mark: "Where can I find templates for presentations?"
- :white_check_mark: "How do I set up my development environment?"
- :white_check_mark: "Can someone share the link to the roadmap document from last month?"Not saved:- :x: "How was your weekend?"
- :x: "Is anyone free for a quick call right now?"
- :x: "Can someone grab coffee for the team meeting?"Only answers to relevant, knowledge-based questions are captured.• Key BenefitsKnowledge insurance.
Critical information and answers stay accessible even when employees leave. Every answer your team has ever given is preserved and retrievable.Zero behavior change.
Team Memory works in the background. Your team keeps using Slack exactly as they do now. Every answer is auto-saved, making your team permanently smarter.Faster onboarding.
New teammates get instant answers to common questions from day one, without pulling senior team members away from their work.Reduced interruptions.
Fewer repeated questions means more focus time and less context switching across your team.Zero maintenance.
No wikis to update. No documents to maintain. Your knowledge base builds itself from real conversations.• Perfect For Teams That Want To- Stop answering the same questions repeatedly
- Preserve institutional knowledge automatically
- Onboard new members faster
- Keep expertise accessible where work happens• AI DisclaimerTeam Memory uses artificial intelligence to match questions and suggest answers. While our system is designed for accuracy, AI-generated suggestions may occasionally be incomplete or incorrect. We recommend team members review suggested answers for accuracy and use the built-in feedback system to edit or remove any answer.• PricingTeam Memory offers two self-serve plans:Team — $299/month
5 Slack channels monitored, 1,000 answers saved, unlimited team members, 3-month history capture, CSV export, dashboard analytics, email support.Business — $999/month
15 Slack channels monitored, 5,000 answers saved, unlimited team members, 6-month history capture, advanced analytics, priority support. Add more channels anytime.Enterprise — Custom pricing for organizations needing unlimited channels, longer history capture, SSO, SLA guarantees, and dedicated support.All plans include a 14-day free trial and 30-day money-back guarantee.View full pricing details at: https://teammemory.io/#pricing• Get StartedInstall Team Memory, connect your Slack workspace, choose the channels you want to monitor, and start building your team's knowledge base automatically.
Team Memory will be able to view:
Team Memory will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Team Memory LLC
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Team Memory retains Customer Data (including message content from opted-in Slack channels and the Q&A artifacts we generate) for as long as the workspace keeps the integration active. When a workspace admin cancels their account or requests deletion, we queue deletion immediately and complete hard-deletion within 30 days; encrypted backups purge within 35 days. Operational logs are retained up to 12 months; billing records up to 7 years. Workspace admins can request deletion anytime at privacy@teammemory.io View more in our privacy policy at https://teammemory.io/privacy-policy
Data archiving and removal policy
Workspace admins can (a) cancel their account to trigger deletion, or (b) email privacy@teammemory.io from a verified domain with the workspace name/URL and “Delete my workspace data.” We acknowledge within 5 business days and complete deletion within 30 days.
Data storage policy
Team Memory stores Customer Data in the United States on DigitalOcean (managed via Laravel Forge). We ingest only data from Slack channels where the app is installed (private channels only if explicitly added). Stored data includes message content, channel/workspace metadata, and derived artifacts (indices/embeddings/Q&A pairs) used to resurface answers; we store limited user profile fields provided by Slack. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256); Slack OAuth tokens are encrypted with application-level envelope encryption. Tenants are logically isolated by workspace. Access is restricted via RBAC and MFA, and all access is logged. Encrypted backups are retained on rolling schedules and purged within 35 days after deletion from primary systems. We hard-delete within 30 days of uninstall or verified admin deletion request. Operational logs (no message content) may be retained up to 12 months; analytics (non-content) up to 24 months; billing records up to 7 years. Contact privacy@teammemory.io for questions or deletion requests.
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Team Memory uses Hugging Face–hosted open-source models for natural language processing (detecting questions and extracting Q&A pairs) and embeddings (semantic search).
LLM retention settings
Team Memory’s AI does not store customer inputs or outputs. Hugging Face Inference API processes data in memory for inference only and does not persist customer data after the request is complete.
LLM data tenancy policy
Team Memory’s LLM services operate in a multi-tenant SaaS model provided by Hugging Face. Each request is processed in isolation, and customer data is not used to train Hugging Face models.
LLM data residency policy
Hugging Face’s hosted inference services process data in the United States within provider-managed infrastructure.
Certifications & compliance
Data deletion request procedure
Workspace admins can (a) cancel their account to trigger deletion, or (b) email privacy@teammemory.io from a verified domain with the workspace name/URL and “Delete my workspace data.” We acknowledge within 5 business days and complete deletion within 30 days.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
support@teammemory.io
Has a vulnerability disclosure program
no
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no