Optimizely Opal & Slack Integration

Optimizely Opal

Description Features Permissions Security & Compliance

Interact with Optimizely Opal from within Slack! Whether you're creating campaigns, optimizing tests or analyzing experiments, you can now use the same Opal you know and love—without having to leave Slack.

Imagine using the full power of Opal's AI capabilities, backed by its deep knowledge of Optimizely's product suite and experimentation and content marketing best practices. You can now build out tasks, review assets, or even kick off new campaigns directly from where you're constantly communicating with your team. Need to summarize the results of a test or make edits to a variation in Experimentation? Opal in Slack lets you do it all.

This isn't just about convenience; it's about bringing Optimizely's comprehensive product suite and Opal's advanced functionalities directly into where you work. Need to quickly reference Optimizely documentation or gather external web insights for a test? Opal can search and retrieve information for you, right in Slack.

Beyond simple queries, Opal in Slack empowers you to act without switching platforms. Directly from your conversations, you can manage your digital experiences: create and update content within Content Marketing Platform (CMP), draft and refine campaign and task briefs, and even suggest and create entirely new campaigns and tasks.

For Experimentation, Opal can suggest visual component improvements based on design, UX, and conversion rate optimization best practices, to providing thoughtful recommendations for impactful test ideas. It can also generate customer segments for Optimizely Data Platform (ODP) or help define flag variables and variations for feature experimentation, all driven by your hypotheses — all from your Slack window.

Working with visuals? Opal analyzes, generates, and edits images, takes webpage screenshots, and fetches resource files directly from CMP. Plus, get real-time SEO keyword insights. And when facing complex problems, leverage Opal's ability to ideate on topics, providing structured plans and articulating its internal thought process for more informed decisions.

The real magic? This integration extends Opal's (and by extension, Optimizely's) full product suite to your mobile device. With the Slack app on your phone or tablet, you can now interact with your content, experiments, and digital experiences on the go. Get quick insights, ideate back and forth on content and experiments, or make critical adjustments from anywhere, anytime. It’s about empowering you to stay productive and connected wherever you are.

Opal in Slack gives new meaning to a true infinite workforce at your fingertips.Note on AI Usage: Opal in Slack leverages advanced Artificial Intelligence (AI) to generate summaries, recommendations, images, and other content. While we strive for precision, AI-generated responses can occasionally be inaccurate, outdated, or misleading. We recommend that users review and verify all AI-generated outputs before taking action.

Optimizely Opal will be able to view:

Optimizely Opal will be able to do:

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General

Privacy & data governance

Data retention policy

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. You have every right to request that we delete your data altogether. As detailed in our privacy policy https://www.optimizely.com/legal/privacy-policy/

Data archiving and removal policy

We will retain your personal data for the period necessary to fulfill the purposes outlined in our Privacy Policy unless a longer retention period is required or permitted by law. You have every right to request that we delete your data altogether. As detailed in our privacy policy https://www.optimizely.com/legal/privacy-policy/

Data storage policy

This is a U.S. software subject to U.S. laws, including those governing the privacy and security of your information. When we obtain personal data about you, we may process the information outside of the country in which you are located, including in the United States. Please note that all data is stored on Amazon Web Servers in the United States. The countries in which we process the information may not have the same data protection laws as the country in which you are located. By using this site, you agree to the transfer, storing or processing of your personal data to the United States. We will protect your information as described in this Privacy Policy. Optimizely complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Optimizely has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. In compliance with the Privacy Shield Principles, Optimizely commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Optimizely at: legal@optimizely.com and/or 212-989-4100. Optimizely has further committed to refer unresolved Privacy Shield complaints to EU data protection authorities, an alternative dispute resolution provider located in the EU. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit the EU data protection authorities for more information or to file a complaint. The services of the EU data protection authorities are provided at no cost to you. Optimizely is subject to the investigatory and enforcement powers of the Federal Trade Commission (“FTC”). As such, we will be held liable for any personal data breaches or transfers. We may be required to disclose personal data in response to lawful requests by the FTC or other public authorities. You have every right to invoke binding arbitration in certain limited circumstances. As provided herein, Optimizely also complies with the GDPR and the California Consumer Privacy Act. As detailed in in our policy. https://www.optimizely.com/legal/privacy-policy/

App/service has sub-processors

App/service uses large language models (LLM)

yes

LLM model(s) used

Gemini

LLM retention settings

You retain ownership of all AI-generated output produced by Optimizely AI features and the associated LLMs. Output generated by AI should be considered as a tool to assist your decision-making process. It is essential to review and validate the informatio

LLM data tenancy policy

Your data - including inputs, prompts, and output - is processed in-memory and not persistently stored in LLMs used by Optimizely.

LLM data residency policy

Your data – including inputs, prompts, and output – is not used to train, develop, or improve LLMs used by Optimizely.

Certifications & compliance

Security