Zoom AI Companion
Zoom AI Companion is your intelligent agent in Slack, purpose-built to help you stay caught up, move faster, and get answers — all within the flow of work.
Talk to Zoom AIC like a teammate. Ask it to summarize meetings, answer follow-up questions, look up information, or get instant support for Zoom products.Use Zoom AI Companion to:• Summarize Zoom Meetings
Get instant, concise summaries of recent Zoom meetings — including action items and key takeaways.
• Ask Follow-up Questions
Didn’t attend? Just ask “Was my name mentioned?” or “What did the team decide?” and get context-aware answers.
• Search the Web
Ask general questions and receive trusted, cited results powered by real-time web search.
• Get Zoom Support in Slack
Troubleshoot, explore features, and ask how-to questions — all handled by Zoom AIC directly in Slack.Why use Zoom AI Companion in Slack?• Personalized meeting insights without switching apps
• Trusted answers with citations
• Always available, context-aware, and fastDesigned with enterprise-grade security, Zoom AI Companion ensures your data remains private and secure.A valid Zoom Custom AI Companion (CAIC) license is required to use this app in Slack.NOTE: Zoom AI Companion includes AI-powered features. AI can make mistakes. Review for accuracy.
Talk to Zoom AIC like a teammate. Ask it to summarize meetings, answer follow-up questions, look up information, or get instant support for Zoom products.Use Zoom AI Companion to:• Summarize Zoom Meetings
Get instant, concise summaries of recent Zoom meetings — including action items and key takeaways.
• Ask Follow-up Questions
Didn’t attend? Just ask “Was my name mentioned?” or “What did the team decide?” and get context-aware answers.
• Search the Web
Ask general questions and receive trusted, cited results powered by real-time web search.
• Get Zoom Support in Slack
Troubleshoot, explore features, and ask how-to questions — all handled by Zoom AIC directly in Slack.Why use Zoom AI Companion in Slack?• Personalized meeting insights without switching apps
• Trusted answers with citations
• Always available, context-aware, and fastDesigned with enterprise-grade security, Zoom AI Companion ensures your data remains private and secure.A valid Zoom Custom AI Companion (CAIC) license is required to use this app in Slack.NOTE: Zoom AI Companion includes AI-powered features. AI can make mistakes. Review for accuracy.
Zoom AI Companion will be able to view:
Zoom AI Companion will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Zoom Communications, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We retain Slack User IDs, Team IDs, and access tokens securely for the duration of the app installation to maintain session and authorization. User message requests and related data are temporarily cached for up to 8 hours to enable efficient processing and improved user experience. No message content is stored beyond this period
Data archiving and removal policy
We permanently delete all stored Slack User IDs, Team IDs, tokens, and cached user data immediately when a user revokes their token or uninstalls the app
Data storage policy
Data is encrypted at rest
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
GPT_4O, GPT_4O_MINI, GPT_4_32K, GPT_4_1, GPT_3_5_TURBO_16K, ZOOM_AGENT_PARSER, CLAUDE_3_5_SONNET, CLAUDE_3_5_SONNET_V2, CLAUDE_3_7_SONNET, CLAUDE_4_SONNET, ZOOM_LLAMA_3_70B, ZOOM_LLAMA_33_70B, ZOOM_LLAMA_3_70B_H100, CLAUDE_V3_HAIKU, ZOOM_SLM_SLOT
LLM retention settings
Data is cached only for eight hours
LLM data tenancy policy
Data is cached only for eight hours
LLM data residency policy
Data is cached in Redis for eight hours
Certifications & compliance
Data deletion request procedure
Users have control over their data and can manage permissions at any time.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Okta
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
trust@zoom.us
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
yes
Uses token rotation
no