Reserved
Reserved is the AI-powered event-booking assistant, built directly into Slack. Designed for sales teams, marketing teams, & executive assistants, Reserved streamlines the entire workflow of sourcing, comparing, and booking venues—without leaving Slack.https://usereserved.com/Key Features- Venue Recommendations: Instantly receive AI-curated restaurant and private-dining options tailored to your group size, budget, and location.- Proposal Management: Collect, compare, and track multiple venue proposals in a standardized format.- Automated Outreach: Trigger email requests to venues directly from Slack and have responses organized in one place.- Team Collaboration: Share proposals, leave comments, and align on choices—all in your existing Slack channels.- Structured Data Extraction: Reserved parses menus, proposals, and PDFs into standardized fields (capacity, F&B minimums, deposits, service fees, etc.) so nothing gets missed.PricingReserved is currently free! Enjoy Reserved while we operate as a free product. We strive for transparency, and will provide a 30 day notice for when we introduce paid tiers. InstallationTo get started, install Reserved for Slack directly from our installation page: https://useresreved.comOnce installed, Reserved can be added to any channel.How to Get StartedAdd Reserved to a channel where you plan events.Type /create-event to create a new event request. Share details about your event with us.Choose whether to request venue recommendations or trigger venue outreach, if you already have venues in mind.Why Reserved is Better than Traditional Booking WorkflowsNo endless Google searching or scattered email chains—Reserved centralizes everything in Slack.Event data is structured and searchable, not buried in PDFs or attachments.Designed for teams, not individuals—Reserved makes it easy for Sales, Marketing, and EAs to collaborate.AI handles repetitive tasks (venue sourcing, proposal parsing, email outreach) so your team can focus on client impact.DisclaimerReserved uses large language models, and therefore may generate inaccurate responses, summaries or other outputs. Reserved leverages AI to accelerate workflows. As with any AI tool, outputs may sometimes require human verification. SupportFor support, demos, or questions, email support@usereserved.com or book a call here: https://calendly.com/will-usereserved/30minJoin the future of private dining and event booking with Reserved for Slack.
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General
Developer
Reserved Digital Inc
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We retain customer data only for as long as it is necessary to provide services, meet legal requirements, or fulfill contractual obligations. Retention periods are regularly reviewed, and data is securely deleted or anonymized once it is no longer required.
Data archiving and removal policy
Inactive or outdated data is securely archived in restricted storage with limited access. When data no longer serves operational or compliance purposes, it is permanently removed following industry-standard deletion practices.
Data storage policy
All customer data is stored securely using encrypted systems and access controls that protect against unauthorized use. Storage locations are reviewed to ensure compliance with relevant regulations and security standards.
Data center location(s)
United States
Data hosting details
We host our data on the cloud via AWS, which follows best in class data hosting policies.
Data hosting company
AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
ChatGPT 5.0
LLM retention settings
We retain minimal non-sensitive data strictly for operational purposes. Slack messages and sensitive customer content are discarded after processing and not stored in our systems.
LLM data tenancy policy
We store only limited non-sensitive data (such as event IDs, usage context, or configuration) required for the app to function. Sensitive customer content from Slack is never retained or repurposed for model training.
LLM data residency policy
All model processing occurs on OpenAI’s infrastructure, primarily in the United States. Only minimal non-sensitive application data is stored securely, and sensitive Slack content is never persisted or transferred across regions.
Certifications & compliance
Data deletion request procedure
Our company follows a clear and transparent process for handling data deletion requests - received via info@usereserved.com. When a user submits a request, we verify identity, confirm scope, and permanently remove personal data from our active systems within standard compliance timelines. We also ensure backups and third-party integrations are updated to reflect the deletion where applicable.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
info@usereserved.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
We use OpenAI's ChatGPT (LLM is not exposed to the user directly), Sendgrid, and Google Places API (to provide real restaurant, bar, hotel data).
Uses token rotation
no