Responsly
Responsly makes it effortless to gather customer feedback and keep your team aligned. With our survey suite, you can capture valuable insights and have them instantly shared in Slack—so the right people see the right answers, right away.Once connected, survey results flow directly into the Slack channel you choose. Each response arrives in real time, neatly organized by question. If the participant is identified, you’ll also see who provided the feedback, giving your team instant context.No more switching tools or chasing down data—Responsly brings the voice of your customers straight to where your team is already working.Set-up takes just a moment, and you’ll be ready to act on feedback faster than ever. You can always get our personal support.
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Responsly will be able to do:
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General
Developer
Sixpoints - Jędrzej Koronowicz
Company headquarters location
Poland
Terms of service
Privacy & data governance
Data retention policy
Responsly stores only the minimum data required to operate this Slack integration: the Slack OAuth access token and the user’s selected channel configuration. We do not persist Slack message content. Tokens and configurations are retained until the user revokes access, deletes the integration, or deletes their account. Application logs (which may reference channel IDs and non-sensitive metadata) are retained for up to 30 days for security and troubleshooting, after which they are automatically purged.
Data archiving and removal policy
When a user disconnects Slack or deletes their account/team, Responsly permanently deletes the Slack OAuth token and related configuration within 7 days, and removes associated integration records from active systems. Backups containing these records are overwritten on a rolling schedule and are fully purged within 30–90 days. Users can request deletion at any time via support, which we honor within applicable legal timeframes.
Data storage policy
All data is encrypted in transit (TLS 1.2+) and at rest (AES‑256 or cloud-provider equivalent). Secrets and tokens are stored using restricted access and server-side encryption. Access to production systems is limited to authorized personnel under least‑privilege policies, protected by MFA, and audited. We follow secure SDLC practices, vulnerability management, and regular backup/restore testing.
Data center location(s)
Netherlands, Ireland
Data hosting details
Cloud hosted on Amazon Web Services (AWS) and DigitalOcean. We use managed services for compute, storage, and databases, with encryption at rest/in transit, network isolation, and role‑based access controls. The Slack integration stores only OAuth tokens and configuration required to send messages to channels selected by the user.
Data hosting company
AWS, DigitalOcean
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
When a user deletes their account from the Responsly profile page, we immediately revoke the Slack integration and permanently delete the Slack OAuth access token and channel configuration associated with their forms. Any form‑level integrations they configured are also deleted. This action removes our ability to access their Slack workspace or post messages. Deletion is queued instantly and completed within 7 days across primary systems; encrypted backups are overwritten on a rolling schedule and fully purged within 30–90 days. Users may also request deletion via support, which we verify through email and process within applicable legal timeframes. We do not store Slack message content; only minimal configuration and tokens are retained while the integration is active. Logs containing non‑sensitive metadata (e.g., channel IDs) are retained up to 30 days for security and then purged.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2025-08-01
Executive summary is available to potential customers upon request
no
Supports Single Sign On (SSO) with the following providers
SAML (Okta, OneLogin, Azure AD/Entra ID, Google Workspace SAML, Auth0 SAML), OAuth 2.0 (Google, Microsoft)
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
help@responsly.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Amazon Web Services (hosting, databases, storage)
Cloudflare (DNS/CDN/WAF)
Sentry (error monitoring)
Stripe (payments/billing)
Email: Amazon SES or Postmark or Mailgun (transactional email)
Twilio (SMS/WhatsApp features)
Slack Web API (this integration)
Uses token rotation
no