Data retention policy
Beezi operates on a zero-retention policy for sensitive Customer Data, such as source code and ticket content, processed during a task. This data is processed ephemerally and is not stored after the operation is complete. We only retain essential Account Information (such as user email and subscription status) for the duration of the customer's active subscription, as outlined in our Terms of Service. Customers are responsible for backing up their own Customer Data.
Data archiving and removal policy
Customer Data processed for a specific task is removed from our servers immediately after the task's completion. Upon termination of a customer's account, all associated Customer Data is permanently deleted from our production systems in accordance with our Terms of Service. Customers can also request data removal to comply with regulations like GDPR; this process is initiated through a formal request form within our application
Data storage policy
Beezi stores all application data on secure cloud infrastructure provided by leading cloud vendors. All data is encrypted both in transit (using TLS) and at rest. Our core data storage policy is based on a zero-retention model for sensitive Customer Data; source code, ticket content, and repository interactions are processed ephemerally and are not stored on our persistent storage systems after a task is completed. Only essential account and configuration data is stored persistently.
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
We use Large Language Models from various providers, including Anthropic (Claude family) and Google (Gemini family) etc
LLM retention settings
Our service exclusively uses AI providers that support zero-retention. Customer Data is processed ephemerally and deleted immediately upon request completion, ensuring no data is stored or retained.
LLM data tenancy policy
Our LLM operations are conducted within the secure, multi-tenant environments of our various AI providers. Each customer's data is processed in logically separate, individual API requests. Customer Data is never used to train the providers' models.
LLM data residency policy
Customer Data sent to our AI providers is processed in their secure data centers, which are primarily located in the United States and Europe, depending on the provider and model selected for a given task.