FlutterChat
FlutterChat connects your Flutter app to Slack, letting your team talk to customers in real time without switching tools.
Simply add the Flutter-Chat SDK to your app, and every user message appears in your chosen Slack channel — where your team can reply instantly.:speech_balloon: Real-time in-app messaging powered by Slack
:gear: Easy Flutter SDK integration — set up in minutes
:rocket: Instant replies from your support or dev team
:chart_with_upwards_trend: Message history & context for better customer care
:bell: Notifications & status tracking in SlackFlutter-Chat turns Slack into a full-featured live chat platform for your mobile app.
Simply add the Flutter-Chat SDK to your app, and every user message appears in your chosen Slack channel — where your team can reply instantly.:speech_balloon: Real-time in-app messaging powered by Slack
:gear: Easy Flutter SDK integration — set up in minutes
:rocket: Instant replies from your support or dev team
:chart_with_upwards_trend: Message history & context for better customer care
:bell: Notifications & status tracking in SlackFlutter-Chat turns Slack into a full-featured live chat platform for your mobile app.
FlutterChat will be able to view:
FlutterChat will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Sirius Corporate Services Provider
Company headquarters location
United Arab Emirates
Terms of service
Privacy & data governance
Data retention policy
FlutterChat, operated by Sirius Corporate Services Provider, retains personal information only for as long as necessary to deliver our services, maintain your account, fulfill requested transactions, and meet essential requirements such as legal compliance, dispute resolution, and the enforcement of our agreements.
Retention periods may vary depending on the type of data, user expectations or consent, legal obligations, data sensitivity, and the availability of automated tools that allow users to delete their information.
For example, to comply with global financial and tax regulations, we retain minimal account-level information — such as the email associated with your FlutterChat account and payment-related records stored with our payment processor — for 7 years.
All other non-essential data is deleted as soon as reasonably possible. Web access logs, including records of visitors who did not begin a chat, are automatically purged within 90 days or sooner.
Data archiving and removal policy
If your personal information is processed under the scope of European Union data protection law, you may request access, correction, or deletion of your personal data.
To submit such requests, you may contact us at:
privacy@flutterchat.io
https://flutterchat.io/eu-privacy-summary
When FlutterChat processes data on behalf of a business that is the data controller (e.g., a company using FlutterChat with its customers), all privacy requests should be directed to that business.
If you are a California resident and your data is subject to the CCPA, you may request that we delete personal information collected about you. To proceed with deletion, we must verify your identity consistent with legal requirements.
Requests can be made via:
privacy@flutterchat.io
You may authorize an agent to submit CCPA requests on your behalf, provided the agent presents valid proof of authorization. In some cases, we may request that you verify your identity directly with us.
Data storage policy
Personal information collected by FlutterChat may be stored and processed in your region or in any country where Sirius Corporate Services Provider or our service providers maintain infrastructure. At present, our primary data storage facilities are located in the United States of America.
Storage locations are selected to ensure operational efficiency, performance, reliability, and resilience in the event of outages or system failures. We implement measures designed to ensure that data collected under this policy is handled in accordance with applicable laws and with the protections described herein, no matter where it is stored.
When transferring personal data from the EEA, UK, or Switzerland to regions without an adequacy decision, we rely on appropriate legal mechanisms, including data processing agreements and other safeguards required under applicable law.
FlutterChat takes appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. All traffic is encrypted in transit, and data is stored within AWS facilities. Access to internal systems is strictly limited based on need. Only required network ports are exposed, and logs are monitored for abuse. Encrypted backups are kept for a short retention period before being deleted.
Data center location(s)
United States
Data hosting details
FlutterChat is hosted on the Amazon Web Services (AWS) infrastructure in U.S. regions.
All application data is stored in an AWS RDS and AWS DynamoDB databases.
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
GDPR commitment
Data deletion request procedure
When a user requests data deletion, we follow our documented procedures described at https://flutterchat.io/eu-privacy. FlutterChat operates in accordance with GDPR compliance requirements and fully respects users’ rights to access, delete, correct, and transfer their personal data. All requests are handled promptly according to our internal data-protection processes.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2025-12-02
Executive summary is available to potential customers upon request
yes
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
security@flutterchat.io
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
All third-party services are listed here https://flutterchat.io/sub-processors
Uses token rotation
no