Panelista
Panelista helps you make better decisions by continuously involving your customers. We are a unique method for gathering deep customer insights at scale through personal engagement and AI. Add the app to a channel to keep your team aligned on customer needs. Insight Notifications: Receive updates whenever there are new insights from the questions you asked. Stream All Answers: For full context, you can toggle the option to post every new response directly to the chat. See everything people have to say. AI-Generated Content Disclaimer: Panelista uses AI (large language models) to generate insights and summaries from customer feedback. AI-generated content may occasionally be inaccurate or incomplete. We recommend reviewing AI outputs before making critical decisions. Panelista does not use Slack data to train AI models. All data is stored and processed within the EU and is fully GDPR-compliant. You will need an active Panelista account to use this app. Contact us for getting yours or other help at coach@panelista.com.
Get more info at https://panelista.com/slack.
Get more info at https://panelista.com/slack.
Panelista will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Panelista
Company headquarters location
Sweden
Terms of service
Privacy & data governance
Data retention policy
Panelista retains personal data only as long as necessary to fulfill its processing purposes. When a user account is deactivated, personal data is deleted or de-identified within 30 days, unless retention is required by law or needed for legal claims.
Data archiving and removal policy
Data is reviewed on a case-by-case basis and deleted when no longer needed for the purposes it was collected. No separate archival process is used — data is either actively stored or deleted in accordance with applicable EU legislation.
Data storage policy
All data is stored and processed within the EU. Infrastructure is hosted on Scaleway (Paris, France) for databases, images, and videos. All data is encrypted at rest and in transit with appropriate technical and organizational security measures.
Data center location(s)
Netherlands, France
Data hosting details
Dedicated server.
Data hosting company
Hetzner
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
Anthropic Claude Opus
LLM retention settings
API inputs and outputs are retained for 7 days by default (effective September 14, 2025), after which they are automatically deleted.
LLM data tenancy policy
Anthropic does not use API inputs or outputs for model training. Under standard commercial terms, data is processed in isolation per request.
LLM data residency policy
The Anthropic API supports US-only inference (inference_geo: "us") or global routing. Workspace data is stored at rest in the US.
Certifications & compliance
GDPR commitment
Data deletion request procedure
Requests are handled by human on a case by case basis. If request is valid data will be deleted manually by admins.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
coach@panelista.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
yes