VaultSage
:mage: VaultSage brings your team's knowledge and documents directly into Slack — no more tab-switching or hunting through wikis.:mag: Ask questions in plain language and get accurate, sourced answers in seconds. VaultSage finds the right content, summarizes it clearly, and links back to the original source so your team can verify and share with confidence.:white_check_mark: Built for trust and speed — every answer is grounded in your organization's actual documents, not guesswork.:briefcase: Perfect for:
- Customer support teams reducing repeated questions
- New hire onboarding without bottlenecks
- Product and ops teams staying aligned on the latest updates
- Any team tired of "who knows where that doc is?":books: Make your organization's knowledge easy to discover — right where work already happens.AI disclaimer
VaultSage uses a Large Language Model (LLM) to answer questions about your files. AI-generated responses may be inaccurate, incomplete, or misleading. Always review important outputs before acting on them.
- Customer support teams reducing repeated questions
- New hire onboarding without bottlenecks
- Product and ops teams staying aligned on the latest updates
- Any team tired of "who knows where that doc is?":books: Make your organization's knowledge easy to discover — right where work already happens.AI disclaimer
VaultSage uses a Large Language Model (LLM) to answer questions about your files. AI-generated responses may be inaccurate, incomplete, or misleading. Always review important outputs before acting on them.
VaultSage will be able to view:
VaultSage will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
NURIE AI
Company headquarters location
Republic of Korea
Terms of service
Privacy & data governance
Data retention policy
What we retain: Only the minimum data needed to operate VaultSage (e.g., workspace/app installation identifiers, configuration, and user-requested processing inputs/outputs).
Slack message/file content: Not retained by default; used transiently to generate a response. If any logging exists, it excludes message/file contents where feasible and is limited to operational metadata (timestamps, request IDs, error traces).
Retention period: Operational logs/configuration are retained only as long as necessary to provide the service and troubleshoot issues, then automatically deleted on a rolling basis.
Data archiving and removal policy
User/workspace removal: When a workspace uninstalls VaultSage or requests deletion, VaultSage removes workspace-specific stored data (installation records, settings, any cached artifacts) within a defined deletion window.
No archival of customer content: VaultSage does not archive Slack customer content (messages/files) for long-term storage by default.
How to request deletion: Workspace owners/admins can request deletion via support; VaultSage will confirm completion when the deletion job finishes.
Data storage policy
Where data is processed: Slack content (messages/files) is accessed only in workspaces/channels/DMs where VaultSage is installed and only to fulfill an explicit user request or mention/command.
What is stored: Workspace installation tokens/credentials (secured), workspace configuration, and minimal operational telemetry needed for reliability and abuse prevention.
How it’s protected: Encryption in transit (TLS) and encryption at rest for stored credentials/configuration; access restricted to authorized service components; least-privilege internal access controls.
Sharing: Data is not sold. Data is not shared with third parties except as necessary subprocessors to operate the service (e.g., hosting/logging) under confidentiality and security obligations.
Data center location(s)
United States
Data hosting details
Cloud Hosted
Data hosting company
GCP
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
Gemini
LLM retention settings
This app does not retain LLM prompts or responses. Each request is forwarded to VaultSage's chat API and the response is delivered directly to the Slack thread; no prompt or completion data is written to any persistent store by this integration.
LLM data tenancy policy
VaultSage operates the LLM backend as a multi-tenant SaaS service. Each user's data is scoped to their authenticated VaultSage account and is not shared with other tenants. The Slack app itself (this integration) does not store LLM inputs/outputs
LLM data residency policy
User prompts and file context are transmitted to VaultSage's API (api.vaultsage.ai). VaultSage's backend is hosted on cloud infrastructure. The Slack app does not persist LLM inputs or outputs.
Certifications & compliance
Data deletion request procedure
How requests are received: We accept deletion requests from workspace Owners/Admins (or authorized contacts) via our support channel, and we also treat app uninstallation as a deletion trigger for workspace-scoped data.
Identity & scope verification: We verify the requester’s authority and confirm the workspace/app installation details and the scope of deletion requested (workspace-wide vs. specific user data, if applicable).
Deletion execution: We delete workspace-scoped data we control (installation records/tokens, configuration, and any stored/cached artifacts) from our production systems and associated backups/log stores where feasible under our retention limits.
Third-party/subprocessor cleanup: If any subprocessors store relevant data (e.g., hosting/logging), we trigger deletion there as well per contract and retention constraints.
Confirmation: We confirm completion to the requester once deletion is finished, or provide an estimated timeline if any items must age out due to short operational retention windows.
What we don’t control: We cannot delete data stored in Slack itself; customers manage Slack message/file retention using Slack’s own admin and retention settings.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
support@nurie.ai
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no