Akai
Akai is an agentic workflow workspace that lets teams build, run, and manage AI-powered agents through a clean chat interface — with a built-in approval gate so humans stay in control of every write operation.
Akai will be able to view:
Akai will be able to do:
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General
Developer
Deel, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Akai keeps conversation transcripts and agent run history for the life of the customer's account, so people can go back to and resume their conversations. Bulk per-run prompt data is removed after 30 days, and in-app notifications after 30 days. Slack tokens are kept only while a user's Slack connection is active. Personal data is otherwise retained as described in the Deel Privacy Policy (https://www.deel.com/legal/privacy-policy/).
Data archiving and removal policy
When a user disconnects Slack in Akai, their Slack token is revoked at Slack and removed from our database. When an admin removes a user, that user's account is deleted. When a customer leaves Akai, their dedicated deployment and database are deprovisioned and deleted.
Data storage policy
Each customer runs on its own dedicated Akai deployment with its own database. Data is stored on AWS (eu-west-1): conversation data in managed PostgreSQL and Amazon S3, short-lived session state in Redis. Slack OAuth tokens and other connection secrets are encrypted at rest with AES-256-GCM, and all traffic is encrypted in transit with TLS.
Data hosting company
sim pod
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Anthropic Claude, OpenAI GPT and Google Gemini models, chosen by the customer's Akai admin.
LLM retention settings
Conversation history is kept in Akai for the life of the account, and bulk per-run prompt data is removed after 30 days. Customer data is not used for model training; providers handle API data under their own retention terms.
LLM data tenancy policy
Each customer runs on its own isolated Akai deployment and database. Prompts are sent to the model provider's API per request. Customer data is never shared across customers and never used to train models.
LLM data residency policy
Customer data is stored on AWS in eu-west-1 (Ireland). Prompts are processed by the selected model provider (Anthropic, OpenAI or Google) in its own data centers, under that provider's data processing terms.
Certifications & compliance
Data deletion request procedure
Users can disconnect Slack anytime in Akai, which revokes and deletes the token. Other requests go through Akai support in the app, the Deel privacy webform or dpo@deel.com; we verify identity and delete the data.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
OpenID Connect (OIDC) with the customer's own identity provider, such as Okta, Microsoft Entra ID or Google Workspace.
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
lucas.santana@akai.run
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
yes