Holmes (EU)
HolmesGPT is an AI-powered assistant designed to support developers and on-call engineers in troubleshooting cloud incidents. Connected to your live observability data, it provides real-time insights, suggests solutions, and helps reduce incident resolution time.
Whether you're investigating an issue, need help interpreting logs, or responding to an alert, HolmesGPT is there to assist—right inside Slack.
This is the same Slack app as Holmes, just for the EU region
HolmesGPT pricing information can be found here:
https://home.robusta.dev/pricing
Disclaimer: This app leverages AI to generate responses, which may occasionally be inaccurate or incomplete. Users should verify critical information before taking action.
Whether you're investigating an issue, need help interpreting logs, or responding to an alert, HolmesGPT is there to assist—right inside Slack.
This is the same Slack app as Holmes, just for the EU region
HolmesGPT pricing information can be found here:
https://home.robusta.dev/pricing
Disclaimer: This app leverages AI to generate responses, which may occasionally be inaccurate or incomplete. Users should verify critical information before taking action.
Holmes (EU) will be able to view:
Holmes (EU) will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
ROBUSTA DEV LTD
Company headquarters location
Israel
Terms of service
Privacy & data governance
Data retention policy
Robusta Dev LTD has formal retention and disposal procedures in place to guide the secure retention and disposal of company and customer data.
Data is stored up to 24 months
Data archiving and removal policy
Robusta Dev LTD will remove customer's data, as part of the automatic retention procedure, or upon customer request.
Data storage policy
Robusta Dev LTD is SOC2 compliant, and is following security best practices for data storage.
Data is stored in Supabase, a managed PostgreSQL service.
All data in encrypted at transit and at rest.
Daily backups are performed to ensure data integrity and recovery.
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
By Default: AWS Bedrock. Opus 4.8
LLM retention settings
LLM is used only for inference, and is not trained or store any customer data
LLM data tenancy policy
LLM is used only for inference, and is not trained or store any customer data
LLM data residency policy
LLM is used only for inference, and is not trained or store any customer data
Certifications & compliance
Data deletion request procedure
Robusta Dev LTD has a formal data deletion process.
Customers can submit a deletion request through email to support@robusta.dev.
Upon request , we securely delete all customer related data from our systems within 48 hours
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-07-09
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
oauth2, SAML
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
security@robusta.dev
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no