Gusto
Get instant answers about your payroll, people and company data without leaving Slack. Ask questions in plain language like "What drove my payroll increase last pay period?" or "How much have we paid our contractors this quarter?" and get answers in seconds.Payroll admins can connect the app and ask about:- Company and location details
- Employee and contractor information
- Jobs, roles, and compensation information
- Department structure and headcount
- Payroll totals, pay breakdowns, and payroll history
- Contractor payments and payment batches
- Pay schedules and upcoming pay periods
- Payroll readiness and blockers
- Timesheets and hours workedEligible customers can also run payroll directly in Slack. Please note: This application uses a third-party artificial intelligence model, which may produce inaccurate or incomplete outputs. Gusto is not responsible for errors in responses provided by third-party artificial intelligence models or for any actions taken in your Gusto account based on those responses. You should always verify information and review actions before confirming them.
- Employee and contractor information
- Jobs, roles, and compensation information
- Department structure and headcount
- Payroll totals, pay breakdowns, and payroll history
- Contractor payments and payment batches
- Pay schedules and upcoming pay periods
- Payroll readiness and blockers
- Timesheets and hours workedEligible customers can also run payroll directly in Slack. Please note: This application uses a third-party artificial intelligence model, which may produce inaccurate or incomplete outputs. Gusto is not responsible for errors in responses provided by third-party artificial intelligence models or for any actions taken in your Gusto account based on those responses. You should always verify information and review actions before confirming them.
Gusto will be able to view:
Gusto will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Gusto, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Your privacy and the security of your data are top priorities at Gusto. We only retain Customer Data for as long as it is needed to deliver our services or as required by law. When you use the Gusto Slack app, your questions and responses are processed in real time and are not stored by the integration beyond what is needed to return your answer. For full details on how we handle your data, please visit our Privacy Notice (https://gusto.com/legal/privacy) and Terms of Service (https://gusto.com/legal/terms).
Data archiving and removal policy
We believe you should always be in control of your data. You can request deletion of your data at any time by contacting Gusto Support or through the options described in our Privacy Notice (https://gusto.com/legal/privacy). Once we receive and verify your request, we will delete or de-identify the applicable data within a commercially reasonable timeframe, unless we are required by law to retain it (for example, to meet payroll recordkeeping obligations). If you uninstall the Gusto Slack app, the integration's access to your Gusto account data is immediately revoked.
Data storage policy
Gusto takes the protection of your information seriously. All Customer Data is stored using Amazon Web Services (AWS) cloud infrastructure located in the United States, and is encrypted both in transit and at rest. When the Gusto Slack app uses AI to answer your questions, your conversation data is processed but never stored or retained by Gusto or our AI provider, and is never used to train AI models. To learn more about how we safeguard your information, visit gusto.com/security.
Data center location(s)
United States
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Gusto's Slack app is powered by Anthropic's Claude models, accessed securely through Amazon Web Services (AWS) Bedrock. This means all AI processing happens within Gusto's own AWS infrastructure, giving us full control over how your data is handled.
LLM retention settings
Gusto operates a zero-retention policy for all AI conversations. Neither Gusto nor Anthropic stores, retains, or logs any inbound or outbound conversation data. Your questions and answers exist only for the moment they are processed and are never used to
LLM data tenancy policy
Your data is yours alone. All AI interactions are strictly isolated at the individual user level, meaning no other customer or user can ever access your queries or results. Your conversations with the Gusto Slack app are never shared across accounts or us
LLM data residency policy
All AI processing takes place entirely within the United States using Gusto's AWS Bedrock infrastructure, and is subject to the same security standards Gusto applies across all of its services.
Certifications & compliance
SOC attestation
Data deletion request procedure
You may submit your request through our Privacy Request Portal (https://privacyportal.onetrust.com/webform/c778944b-07ba-47c8-9b3f-72816de23729/775b35d5-1515-4241-8258-b729cd6a80c3) or contact us at privacy@gusto.com. If you submit a privacy right request, we must verify your identity before fulfilling your requests. If we cannot initially verify your identity, we may request additional information to complete the verification process. We will only use personal information provided in a request to verify the requestor’s identity. If you designate an authorized agent to submit a request on behalf, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney. We will respond to requests within the time period required by applicable law. If we require more time, we will inform you of the reason and extension period in writing.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Google, Xero & Intuit
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@gusto.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
no
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
no
Uses token rotation
no