Parallel
Parallel is a research agent for Slack. It answers questions with cited web sources and keeps watch on the topics your team cares about, so the information finds you instead of the other way around.Most of what a team needs to know lives on the open web, scattered across news, filings, docs, and pricing pages. Checking it by hand doesn't scale, and the moment you stop looking is the moment something changes. Parallel automates this with web research and monitors, brought into the place you already work. Ask anything
@mention Parallel in a channel or message it directly. It searches the web and replies in a thread with sources you can check.
•
•
Follow up in the thread, it reads the conversation so far.Monitor a topic
Tell Parallel what to watch and how often, and it posts an alert to the channel whenever something new turns up. Checks run from hourly to every 30 days.
•
•
Each alert posts a headline with the details in its thread. Click Follow/Unfollow to be @mentioned on future alerts, or Manage to adjust the cadence, edit the query, or stop watching.Manage in plain English
"What are we monitoring?" "Check weekly instead." "Cancel the pricing monitor." Parallel confirms before anything is removed.Parallel uses AI to search and summarize; answers can be inaccurate or incomplete, so check the cited sources for anything that matters. The Parallel agent pane requires a paid Slack plan; @mentions and direct messages work on every plan.
@mention Parallel in a channel or message it directly. It searches the web and replies in a thread with sources you can check.
•
@Parallel what did the Fed decide this week?•
@Parallel compare the latest GPU cloud pricesFollow up in the thread, it reads the conversation so far.Monitor a topic
Tell Parallel what to watch and how often, and it posts an alert to the channel whenever something new turns up. Checks run from hourly to every 30 days.
•
@Parallel monitor new AI native company launches•
@Parallel alert me when Acme announces a new productGet alerts you can act onEach alert posts a headline with the details in its thread. Click Follow/Unfollow to be @mentioned on future alerts, or Manage to adjust the cadence, edit the query, or stop watching.Manage in plain English
"What are we monitoring?" "Check weekly instead." "Cancel the pricing monitor." Parallel confirms before anything is removed.Parallel uses AI to search and summarize; answers can be inaccurate or incomplete, so check the cited sources for anything that matters. The Parallel agent pane requires a paid Slack plan; @mentions and direct messages work on every plan.
Parallel will be able to view:
Parallel will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Parallel Web Systems, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Parallel reads Slack content only when a user @mentions the bot, replies in such a thread, sends it a direct message, or runs its slash command. That content (the message and, for a follow-up, the thread it sits in) is sent to Parallel's API to produce the answer and is not persisted by the Slack app: our Slack database stores only identifiers and status -- workspace, channel, thread and message timestamps, the requesting user's Slack ID, monitor definitions (the topic to watch and its cadence) and delivery state. Session, usage and diagnostic metadata is retained for operational purposes as described in our Customer Terms. API-side request/response handling follows the customer's Parallel data-retention tier; customers can opt into limited or zero data retention, under which request and response content is not retained. Monitor definitions persist for the life of the monitor and are retained for audit after cancellation. Use of request content to improve Parallel's models is governed by the customer's Parallel agreement and data-retention tier: content used for improvement is never linked to an individual, and customers on limited or zero-data-retention tiers have no request or response content retained, so none is available for model improvement. Slack data is never used to train third-party models. Slack data never trains or improves any model, Parallel’s own included, whatever the customer’s tier.
Data archiving and removal policy
Uninstalling the app or revoking its token disconnects the workspace immediately: the installation is marked revoked and the app's own credential is revoked on our side within seconds. Workspace-scoped records (installation, monitors, delivery state) are deleted on request via support@parallel.ai. Individuals may request access to, correction, portability or deletion of personal data at support@parallel.ai, per https://parallel.ai/privacy-policy.
Data storage policy
All data is encrypted in transit (TLS 1.2+) and at rest. Slack app state is stored in Google Cloud Spanner in the United States; bot OAuth tokens are encrypted at the application layer with a key held in Google Secret Manager, in addition to encryption at rest. Slack request signatures are verified on every inbound request. Access to production data is restricted to authorized engineers.
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
GPT-5-class
LLM retention settings
Model providers retain no prompts or completions. Parallel API retention follows the customer's tier; limited/ZDR tiers retain no request or response content. The Slack app stores only identifiers, monitor definitions and delivery status.
LLM data tenancy policy
Multi-tenant, with per-organization isolation. Providers use ZDR and do not train on Slack data. Slack data never trains or improves any model, Parallel’s own included, whatever the customer’s tier.
LLM data residency policy
Slack requests are processed in the US (Google Cloud, us-central1), with inference by US-based model providers. The Slack app uses the US endpoint, not the EU Search API endpoint.
Certifications & compliance
SOC attestation
GDPR commitment
Data deletion request procedure
Requests go to support@parallel.ai. We verify the requester (account owner or workspace admin), delete the workspace- or user-scoped records (installation, monitors, delivery state, account data) from production systems, and confirm completion by email.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2026-09-17
Executive summary is available to potential customers upon request
no
Supports Single Sign On (SSO) with the following providers
WorkOS
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
security@parallel.ai
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Slack Web API and Events API; Parallel API suite (api.parallel.ai); Google Cloud Platform (hosting, storage, secrets); third-party ZDR LLM providers via the Parallel API.
Uses token rotation
no