MuleSoft (US)
MuleSoft provides a unified platform to federate, govern, and observe APIs, AI agents, MCPs, and model interactions across any gateway, application, or environment. MuleSoft's integration with Slack brings your AI and API environment directly where your team works and collaborates.The Problem We Solve
IT leaders and AI teams often face fragmented infrastructure and inconsistent governance that slows down development and increases risk. The MuleSoft Agent cuts through the complexity by answering questions, triggering actions, proactively alerting on failures, and eliminating the costly context-switching that breaks team flow.What you can do:
- Set up which alerts are sent to Slack channels or DMs.
- Connect the MuleSoft Platform MCP Server to Slackbot seamlessly
- [Limited GA] Chat conversationally in channels and DMs with the MuleSoft Agent. Just tag @MuleSoft in any channel or DM.This version of the MuleSoft Agent for Slack will only serve the default US region, if you are in a different region please install your regional app.This tool uses generative AI, which can produce inaccurate or harmful responses. Review for accuracy and safety before using.
IT leaders and AI teams often face fragmented infrastructure and inconsistent governance that slows down development and increases risk. The MuleSoft Agent cuts through the complexity by answering questions, triggering actions, proactively alerting on failures, and eliminating the costly context-switching that breaks team flow.What you can do:
- Set up which alerts are sent to Slack channels or DMs.
- Connect the MuleSoft Platform MCP Server to Slackbot seamlessly
- [Limited GA] Chat conversationally in channels and DMs with the MuleSoft Agent. Just tag @MuleSoft in any channel or DM.This version of the MuleSoft Agent for Slack will only serve the default US region, if you are in a different region please install your regional app.This tool uses generative AI, which can produce inaccurate or harmful responses. Review for accuracy and safety before using.
MuleSoft (US) will be able to view:
MuleSoft (US) will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Salesforce / MuleSoft
Company headquarters location
United States
Privacy & data governance
Data retention policy
Information about the data retention policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/. After expiry of the applicable retention periods, your Customer Data will be deleted per the SPARC.
Data archiving and removal policy
Information about the data archival and removal policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/. After expiry of the applicable retention periods, your Customer Data will be deleted per the SPARC.
Data storage policy
The specific infrastructure used to host and process Customer Data is described in the “Infrastructure and Sub-processors” documentation available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation.
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
Open-AI GPT 5-mini
LLM retention settings
MuleSoft's Agent leverages the LLM-Gateway via Salesforce. Information about the LLM retention policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-doc
LLM data tenancy policy
MuleSoft's Agent leverages the LLM-Gateway via Salesforce. Information about the LLM data tenancy policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-doc
LLM data residency policy
MuleSoft's Agent leverages the LLM-Gateway via Salesforce. Information about the LLM data residency policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-doc
Certifications & compliance
Data deletion request procedure
Information about the LLM data tenancy policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-doc
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
support@mulesoft.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no