Fyxer

Description Features Permissions Security & Compliance

Fyxer is your work assistant in Slack. Send a direct message or tag @Fyxer in any channel or thread to search and summarize meetings, find and draft emails, check your calendar, schedule meetings, and look up contacts.Fyxer is powered by AI. Responses, summaries, and drafts are generated automatically and may be inaccurate or incomplete. Please review before relying on or sending them.

Fyxer will be able to view:

Fyxer will be able to do:

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General

Privacy & data governance

Data retention policy

Fyxer AI does not retain your email data. After processing each email, the data is deleted from our limited processors and data store. Meeting recordings, transcripts and notes are similarly deleted from our processors and data store after they have been produced. Personal data submitted to us is otherwise retained only for as long as necessary to fulfil the purpose it was collected for, in line with our Privacy Policy (https://app.fyxer.com/privacy-policy).

Data archiving and removal policy

Users can request erasure of their personal data at any time by emailing info@fyxer.com. We verify the requester's identity and action legitimate erasure requests, generally responding within one month. Email and meeting content is automatically deleted from our processors and data store immediately after it has been processed to deliver the relevant feature.

Data storage policy

Data is stored using cloud infrastructure providers (including Google Cloud and Microsoft Azure) and is encrypted at rest using AES-256 and in transit using TLS 1.2. Access is restricted on a least-privilege, need-to-know basis. Email and meeting content is not persisted long-term; it is processed and then deleted from our limited processors and data store.

Data center location(s)

United Kingdom, United States

Data hosting details

Cloud hosted. Fyxer runs on cloud infrastructure provided by Google Cloud and Microsoft Azure, using Pinecone for vector storage. No on-premise hosting is used.

Data hosting company

Google Cloud, Microsoft Azure

App/service has sub-processors

yes

Guidelines for sub-processors

https://trust.fyxer.ai/subprocessors

App/service uses large language models (LLM)

yes

LLM model(s) used

OpenAI (GPT models, via the OpenAI API)

LLM retention settings

Fyxer's LLM provider (OpenAI) operates under a Zero Data Retention agreement, meaning no email or meeting content submitted through the API is stored or retained by OpenAI once the requested output has been generated.

LLM data tenancy policy

Email and meeting content is sent to OpenAI's API only to produce the requested output (draft replies, labelling, meeting notes). Fyxer has a Zero Data Retention agreement with OpenAI; OpenAI does not train on this data or share it with other customers.

LLM data residency policy

Data sent to the LLM is processed via OpenAI's API infrastructure, which is based in the United States. Fyxer does not permanently store this data; it is used only transiently to generate the requested output.

Certifications & compliance

Security