Darwinbox Super Agent & Slack Integration

Darwinbox Super Agent

Description Features Permissions Security & Compliance

Transform your work day with Darwinbox Super Agent, your AI-powered HR assistant in Slack. Apply for leave, check balances, track requests, or get fast answers to HR policy questions—all without leaving Slack.Unlike traditional bots, the Super Agent understands context, suggests the right action based on your query, and seamlessly guides you through complete workflows—just like a human assistant. It reduces back-and-forth, eliminates manual steps, and ensures tasks are completed accurately in a single conversation.Just start a DM with Darwinbox Super Agent, or tag it in a thread, for instant access without leaving Slack. Super Agent is here to help.What you can do:
• Apply for leave or plan a vacation
• Check leave balances and attendance
• Get answers to HR policy questions
• Download your payslips
• Create helpdesk ticketsTo use this app, you need an active Darwinbox account.

Darwinbox Super Agent will be able to view:

Darwinbox Super Agent will be able to do:

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General

Privacy & data governance

Data retention policy

Darwinbox retains personal data for as long as is necessary to fulfil the service requested, determined on a case-by-case basis with the goal of retaining personal data for the shortest time possible. Retention is conducted in compliance with CCPA, CPRA, and GDPR principles.

Data archiving and removal policy

Darwinbox does not retain personal data beyond what is necessary to fulfil the purpose for which it was collected. Upon a valid data subject erasure request (Right to Erasure under GDPR / Right to Delete under CCPA), Darwinbox will process deletion within the timelines mandated by the applicable regulation — 30 days for GDPR requests and 45 days for CCPA requests. For enterprise customer data, the customer (as Data Controller) defines and is responsible for the deletion policy; Darwinbox will act on customer instructions as the processor.

Data storage policy

Darwinbox stores personal data securely using technical and organizational measures appropriate to the risk of processing. Quarterly reviews and periodic internal audits are conducted to ensure compliance with data protection principles. For cross-border data transfers, Transfer Impact Assessments and Standard Contractual Clauses (SCCs) are implemented before any transfer is executed. Darwinbox does not sell any personal data collected or processed under its privacy policy.

App/service has sub-processors

yes

Guidelines for sub-processors

https://darwinbox.com/sub-processors

App/service uses large language models (LLM)

yes

LLM model(s) used

OpenAI GPT-4.1, accessed via Microsoft Azure AI Foundry (Azure OpenAI Service).

LLM retention settings

We use real-time inference only with no retention by LLM provider

LLM data tenancy policy

Multi-tenant architecture with logical isolation by tenant ID on shared infrastructure. GPT-4.1 inference runs within Darwinbox's Azure subscription — prompt and completion data stays subscription-scoped, inaccessible to other customers or OpenAI.

LLM data residency policy

Data residency is enforced through Azure OpenAI regional/Data Zone deployment. Prompts, completions, and embeddings are processed and stored within the configured Azure region [specify, e.g., Central India / a Data Zone].

Certifications & compliance

Security