Ciroos
Ciroos provides an AI SRE Teammate that allows site reliability engineers (SREs), DevOps, and operations teams to reduce toil, investigate incidents faster, and move toward more autonomous operations. To enable teams to collaborate efficiently during incidents, Ciroos integrates within Slack by providing updates to on-call engineers, incident responders, operators and other stakeholders on Slack channels. Ciroos connects to available data sources to correlate signals and apply reasoning to identify the root cause of incidents. Users can ask questions to Ciroos directly from Slack as part of incident response. Ciroos creates and manages dedicated incident war-room channels so responders have a focused space to collaborate during active incidents. Ciroos assists human responders with AI-generated analysis and recommendations; engineers stay in control and review AI output before acting.To use this app, you need an active Ciroos account. Contact support@ciroos.ai for details.AI Tools may result in the Output being inaccurate, unreliable, inappropriate, infringing, incomplete, or otherwise unsuitable or may not meet your expectations.
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Ciroos will be able to do:
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General
Developer
Ciroos, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Ciroos retains customer data only as long as needed to provide the service. Data processed through the app for Slack — bot commands, linked-account identifiers, channel-to-project/cluster mappings, and "Ask Ciroos" conversations — is retained for the duration of the active subscription. Operational and diagnostic logs are retained for 7 days and then automatically purged. When a workspace uninstalls the app or an account is closed, associated customer data is deleted within 7 days. We do not retain data beyond these periods except where required by law.
Data archiving and removal policy
Customers can request removal of their data at any time by uninstalling the app for Slack or contacting support at support@ciroos.ai. On uninstall or account termination, we revoke the OAuth token, stop all data processing, and delete customer data from production systems within 7 days. Encrypted backups containing customer data are retained on a rolling 2-day cycle and are fully expired within 7 days, after which no copies remain. We do not maintain long-term archives of customer content. Verified deletion requests are honored within 7 days, and we confirm completion to the requester.
Data storage policy
Customer data is stored in [AWS / GCP] in the designated region. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Access to production data is restricted to authorized personnel under least-privilege controls, protected by SSO and MFA, and access is logged and audited. Data is logically isolated per customer organization. Secrets and OAuth tokens are stored in [AWS Secrets Manager / a dedicated secrets store] and never logged in plaintext.
Data center location(s)
United States
Data hosting details
Cloud Hosted
Data hosting company
AWS, GCP
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Anthropic Claude, Google Gemini, OpenAI GPT
LLM retention settings
Provider does not train on data submitted via the API. Inputs/outputs are retained up to seven days for abuse monitoring, then deleted" — or "zero retention under our zero-data-retention agreement.
LLM data tenancy policy
Each organization is considered as a unique tenant and there is hard separation between organization boundaries, i.e. data is always kept secure within the confines of an organization. Furthermore, multiple “projects” can be defined within an organization
LLM data residency policy
All inference occurs in US regions (e.g., AWS us-east-1); region is pinned and data does not leave the US.
Certifications & compliance
Privacy Shield notice
Data deletion request procedure
Customers can request removal of their data at any time by uninstalling the Slack app or contacting support at support@ciroos.ai. On uninstall or account termination, we revoke the OAuth token, stop all data processing, and delete customer data from production systems within 7 days. Encrypted backups containing customer data are retained on a rolling 2-day cycle and are fully expired within 7 days, after which no copies remain. We do not maintain long-term archives of customer content. Verified deletion requests are honored within 7 days, and we confirm completion to the requester.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
WorkOs
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@ciroos.ai
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no