Amex Expense
With the Amex Expense app for Slack, you can file your expenses from start to finish without leaving Slack. It works around the clock in natural language, no keywords or prompting.It starts the moment you swipe: Amex Expense files the expense for you based on your past expenses, and only loops you in for what it can't infer, or the final submission.
• Submit with confidence. Every expense is validated against your company's policy first, and nothing is submitted without your say-so.
• Never lose a receipt. Drop a photo or PDF into the DM and it's matched to the right expense automatically.
• Clear your backlog. Ask "what do I still need to work on?" to see your unsubmitted and sent-back expenses, and knock them out one by one.
• Know what you can spend. Ask what your company's expense policy allows before you spend, so you're never surprised when it's time to submit.
"That $42.50 Uber ride just hit your card. I've drafted the expense the way you filed your last three Ubers: Travel, project Atlas, 'ride to client meeting'. Should I submit it?"Amex Expense understands the way you expense, so the more you use it, the better it gets.• File expenses as they happen. A message lands right after a card swipe, with the new expense pre-filled and concrete proposals for whatever's left, so a single yes finishes the job.
• Submit with confidence. Every expense is validated against your company's policy first, and nothing is submitted without your say-so.
• Never lose a receipt. Drop a photo or PDF into the DM and it's matched to the right expense automatically.
• Clear your backlog. Ask "what do I still need to work on?" to see your unsubmitted and sent-back expenses, and knock them out one by one.
• Know what you can spend. Ask what your company's expense policy allows before you spend, so you're never surprised when it's time to submit.
You need an Amex Expense account to use the Amex Expense app for Slack. This app uses large language models to generate responses, which may be inaccurate or incomplete.
Amex Expense will be able to view:
Amex Expense will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
American Express
Company headquarters location
United States
Privacy & data governance
Data retention policy
Amex Expense holds customer data while the customer maintains an active service relationship with American Express. Retention periods, including any extensions, are set out in the customer's service agreement and American Express privacy terms.
Data archiving and removal policy
Customer data is removed at the close of the service relationship, on the schedule set in the customer's service agreement. Removal is subject to the record-keeping obligations American Express must meet as a regulated financial institution.
Data storage policy
Customer data handled by Amex Expense resides in infrastructure operated by American Express, encrypted in transit and at rest, with access limited to the systems and staff needed to deliver the service. Storage terms are in the service agreement.
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Google Gemini, accessed through Google Cloud Vertex AI.
LLM retention settings
Prompts and responses serve only the user's immediate request. The model provider does not retain them for training or model improvement, and Amex Expense does not train or tune models on customer data. Evaluation uses non-production datasets.
LLM data tenancy policy
Each request is processed within a single customer organization. Conversations and expense records are scoped to one organization and one authorized user, and every retrieval uses that user's own credentials. Customer data never trains or tunes models.
LLM data residency policy
American Express stores Amex Expense data in its own United States infrastructure. Model inference is performed by Google Cloud Vertex AI over a private network connection rather than the public internet, and is not routed outside the United States.
Certifications & compliance
Data deletion request procedure
Requests for data deletion are handled in accordance with the American Express privacy policy, the customer's service agreement, and applicable legal and regulatory requirements.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
corpexpensemanagement@aexp.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no