Data retention policy
Winningtemp stores only what is needed to deliver surveys in Slack: the workspace ID and name, the bot token, the chosen notification channel IDs, and the Slack user ID of each workspace member who matches an employee in the organisation's Winningtemp account. Email addresses read from Slack are used only for matching and are not stored, and members who do not match an employee are discarded immediately. This data is kept for as long as the workspace is connected to Winningtemp. The app does not read or store messages, channels or files. Messages the app sends are kept in Slack under the workspace's own retention settings. Employees who connect their own Slack account from their Winningtemp profile also have that connection's token and Slack user ID stored.
Data archiving and removal policy
Slack data is not archived. An administrator can remove it at any time: Disconnect in Winningtemp (Apps → Slack) deletes the workspace connection, the token and all employee-to-Slack matches. Running "Update members" removes the matches of Slack accounts that have been deleted or have left the workspace. Turning off Slack delivery stops all messages immediately. When an organisation's Winningtemp agreement ends, all of its Slack data is erased together with the rest of its data.
Personal connections made by employees from their own profile are not affected by Disconnect; they are removed on request or when the organisation's agreement ends.
Data storage policy
Data is stored in Winningtemp's production environment hosted on Amazon Web Services in Europe. Slack tokens are encrypted at rest with keys held in AWS Secrets Manager, are never shown to users, and are only used to send messages on the organisation's behalf. Access to production data is restricted to authorised Winningtemp staff. Winningtemp processes the data on behalf of the customer organisation, which is the data controller, under the data processing agreement in place with that organisation.
Data center location(s)
Ireland
Data hosting details
AWS EKS, AWS RDS
App/service has sub-processors
no
App/service uses large language models (LLM)
no