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Arrivy

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Description PermissionsSecurity & Compliance
Arrivy helps home service businesses provide deep customer engagement and real-time connectivity of operations.Get live updates on your team's Slack channel and keep connected with your business in real-time.

Arrivy will be able to do:

Download security and compliance information

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General
Developer
Arrivy, Inc
Company headquarters location
United States
Terms of service
https://www.arrivy.com/terms
Privacy & data governance
Data retention policy
Arrivy, Inc will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. In addition, Arrivy, Inc will retain and use this personal information as necessary to comply with our legal obligations, comply with laws, resolve disputes, and enforce our contracts.
Data archiving and removal policy
Data classified as restricted or confidential shall be securely deleted when no longer needed. Arrivy, Inc shall assess the data and disposal practices of third-party vendors in accordance with the Third-Party Management Policy. Only third-parties who meet Arrivy, Inc requirements for secure data disposal shall be used for store and process restricted or confidential data. Arrivy, Inc shall ensure that all restricted and confidential data is securely deleted from company devices prior to, or at the time of disposal.
Data storage policy
Arrivy, Inc classifies data and information systems in accordance with legal requirements, sensitivity, and business criticality in order to ensure that information is given the appropriate level of protection. Data owners are responsible for identifying any additional requirements for specific data or exceptions to standard handling requirements.
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
The customer can reach out to support via support@arrivy.com and submit a request for data deletion. The request will be entertained as soon as possible and customer will be informed when the data clean up process has been completed. When a customer leaves the platform, customer accounts and data shall be deleted within ninety (90) days of contract termination through manual data deletion processes.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
support@arrivy.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no
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