Arctera Merge1
Arctera Merge1 reduces regulatory compliance and eDiscovery risk, while increasing business intelligence, by swiftly capturing non-email / new media communications – including texts, IM’s, social media, enterprise collaboration, financial messages and unique custom data formats – into any on premise or cloud base archive.Slack and Merge1 joint customers are presented an affordable, user-friendly way to merge all of their company’s Slack data into a single database.Merge1 has been relied upon by clients in numerous verticals for 10 years and is easily customizable to meet client needs. Merge1 keeps clients free from archive vendor lock in. The product does not store Slack data – Merge1 sends it to whichever archive the client is using.Merge1 is also available for capturing 40+ messaging sources including Bloomberg, Symphony, FactSet, Cisco Jabber, CME Pivot, Thomson Reuters, BlackBerry, Microsoft Skype and Yammer, Salesforce Chatter, Social Media (Facebook, Twitter etc.) and more. Merge1 is available for the Slack Enterprise Grid Plan. Call (866) 837-4827 to request a complimentary Merge1 trial.
Arctera Merge1 will be able to do:
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General
Developer
Arctera US LLC
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Arctera Merge1 does not retain any data, the processed data is maintained and archived by the customers in their own data centers or in data centers controlled by them in compliance with SEC 17-a4 regulation.
Per SEC 17-a4 regulation user are notified about data capture and retention policies.
Data archiving and removal policy
Arctera Merge1 does not retain any data, the processed data is maintained and archived by the customers in their own data centers or in data centers controlled by them in compliance with SEC 17-a4 regulation.
Per SEC 17-a4 regulation user are notified about data capture and retention policies.
Data storage policy
Arctera Merge1 does not retain any data, the processed data is maintained and archived by the customers in their own data centers or in data centers controlled by them in compliance with SEC 17-a4 regulation.
Per SEC 17-a4 regulation user are notified about data capture and retention policies.
Data hosting details
Arctera Merge1 does not retain any data, the processed data is maintained and archived by the customers in their own data centers or in data centers controlled by them in compliance with SEC 17-a4 regulation.
Per SEC 17-a4 regulation user are notified about data capture and retention policies.
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
Arctera Merge1 does not retain any data, the processed data is maintained and archived by the customers in their own data centers or in data centers controlled by them in compliance with SEC 17-a4 regulation.
Per SEC 17-a4 regulation user are notified about data capture and retention policies.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2025-10-10
Executive summary is available to potential customers upon request
yes
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
security@arctera.io
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no