Ybug
The Ybug integration for Slack automatically notifies your team when someone sends new feedback through the Ybug feedback widget on your website.Once set up, Ybug lets you collect visual feedback, suggestions, and bug reports from your team, clients, or website visitors directly from your site. Each report can include an annotated screenshot, page URL, browser and device details, and console logs, so your team has the context needed to understand and fix issues faster.It’s a practical way to give developers and project managers the context they need to fix issues faster, without the usual “can you send a screenshot?” back-and-forth.
Ybug will be able to do:
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General
Developer
Ybug s.r.o.
Company headquarters location
Czech Republic
Terms of service
Privacy & data governance
Data retention policy
Ybug retains Customer Data only for as long as needed to provide the service, follow customer instructions, and meet legal obligations. Feedback reports and related data are retained according to the customer’s account settings and our Data Processing Agreement. Some records, such as invoices and tax documents, may be kept for the period required by law.
Data archiving and removal policy
Customers can delete feedback reports and request export or deletion of their Customer Data at any time. When an account or integration is removed, Ybug deletes or anonymizes the related Customer Data unless we’re required to keep certain records for legal, security, or accounting reasons.
Data storage policy
Ybug stores Customer Data on secure infrastructure in the European Union. Access is limited to authorized team members who need it to operate, support, and protect the service. Ybug uses technical and organizational safeguards to protect Customer Data against unauthorized access, loss, alteration, or disclosure.
Data center location(s)
Germany
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
Users can request deletion of their data by emailing help@ybug.io or submitting the contact form at https://ybug.io/contact. We verify the requester’s identity and the scope of the request, then delete or anonymize the relevant account, project, integration, or feedback data, except where retention is required for legal, security, or accounting purposes. Account owners can also initiate account deletion from their Ybug account settings. We also support customer-controlled deletion of feedback reports directly in Ybug.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Okta, MIcrosoft Azure AD, OneLogin
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
help@ybug.io
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no