Data retention policy
https://www.logmeininc.com/legal/privacy/international
https://logmeincdn.azureedge.net/legal/gdpr-v2/GoToServices_SPOC_Feb2020.pdf
Logmein Inc. retains customer data in accordance with the General Data Protection Regulation, California Consumer Privacy Act and EU-U.S.and Swiss-U.S.Privacy Shield Frameworks.
Data Retention
We keep your personal data in a form which permits identification for no longer than needed for the business purposes for which it was collected or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Personal data processed in the context of a contract with you will be retained by us for the term of the contract and for a reasonable time afterwards as might be required to determine and settle any related claims. Where our processing of your personal data is based on legitimate interests or compliance with legal obligations, it will be deleted as soon as the applicable underlying purpose has expired. Personal data processed based on your consent will be deleted if and when you withdraw such consent. Unless requested sooner or a shorter retention period is defined in the applicable Security and Privacy Operational Controls (“SPOC”), your account will be deleted or anonymized no later than twenty-four (24) months from the date of Service termination, expiration, or non-use. For specific details on data retention periods for your account, as well as the information LogMeIn maintains on your behalf, consult Section 5 of the applicable Service or suite-specific SPOC documentation located at LogMeIn’s Trust & Privacy Center (see the “Product Resources” section). Data archiving and removal policy
https://www.logmeininc.com/legal/privacy/international
https://logmeincdn.azureedge.net/legal/gdpr-v2/GoToServices_SPOC_Feb2020.pdf
Logmein Inc. retains customer data in accordance with the General Data Protection Regulation, California Consumer Privacy Act and EU-U.S.and Swiss-U.S.Privacy Shield Frameworks.
Data Retention
We keep your personal data in a form which permits identification for no longer than needed for the business purposes for which it was collected or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Personal data processed in the context of a contract with you will be retained by us for the term of the contract and for a reasonable time afterwards as might be required to determine and settle any related claims. Where our processing of your personal data is based on legitimate interests or compliance with legal obligations, it will be deleted as soon as the applicable underlying purpose has expired. Personal data processed based on your consent will be deleted if and when you withdraw such consent. Unless requested sooner or a shorter retention period is defined in the applicable Security and Privacy Operational Controls (“SPOC”), your account will be deleted or anonymized no later than twenty-four (24) months from the date of Service termination, expiration, or non-use. For specific details on data retention periods for your account, as well as the information LogMeIn maintains on your behalf, consult Section 5 of the applicable Service or suite-specific SPOC documentation located at LogMeIn’s Trust & Privacy Center (see the “Product Resources” section).
5.5
Return and Deletion of Customer Content
GoToWebinar and GoToTraining Customers can delete their recordings within their services environment. Further, at any time, GoTo Services Customers may request the return or deletion of their Content through standardized interfaces. If these interfaces are not available, LogMeIn will otherwise make a commercially reasonable effort to support the Customer, subject to technical feasibility, in the retrieval or deletion of their Content. Additionally, Customer Content will be deleted within thirty (30) days of Customer request. Upon the expiration or termination of a paid subscription to GoToMeeting, Customer’s accounts shall revert to a free account. Free GoToMeeting accounts shall automatically be deleted after two (2) years of user inactivity (e.g. no logins). To account for a seasonal user base, GoToWebinar and GoToTraining accounts shall be deleted two (2) years after expiration or termination of the then-final term. GoToStage users may unpublish/remove any published webinars at any time, during an active GoToWebinar subscription, via self-service through the GoToWebinar services environment and/or by submitting a support request to LogMeIn. Upon written request, LogMeIn will certify to relevant account and Content deletion. Data storage policy
https://www.logmeininc.com/legal/privacy/international
https://logmeincdn.azureedge.net/legal/gdpr-v2/GoToServices_SPOC_Feb2020.pdf
Logmein Inc. retains customer data in accordance with the General Data Protection Regulation, California Consumer Privacy Act and EU-U.S.and Swiss-U.S.Privacy Shield Frameworks.
Data Retention
We keep your personal data in a form which permits identification for no longer than needed for the business purposes for which it was collected or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Personal data processed in the context of a contract with you will be retained by us for the term of the contract and for a reasonable time afterwards as might be required to determine and settle any related claims. Where our processing of your personal data is based on legitimate interests or compliance with legal obligations, it will be deleted as soon as the applicable underlying purpose has expired. Personal data processed based on your consent will be deleted if and when you withdraw such consent. Unless requested sooner or a shorter retention period is defined in the applicable Security and Privacy Operational Controls (“SPOC”), your account will be deleted or anonymized no later than twenty-four (24) months from the date of Service termination, expiration, or non-use. For specific details on data retention periods for your account, as well as the information LogMeIn maintains on your behalf, consult Section 5 of the applicable Service or suite-specific SPOC documentation located at LogMeIn’s Trust & Privacy Center (see the “Product Resources” section). Data hosting details
Cloud & third-party co-location hosting
Data hosting company
Equinix, Inc.; Switch, Inc.; Crown Castle International Corp.; Amazon.com, Inc., Incl. Amazon Web Services; Cloudfront; Filestack, Inc.
App/service has sub-processors
yes
Guidelines for sub-processors