Kipwise Wiki
Kipwise is a team wiki that works where your team already talks. Find answers, save what was decided, and share the right page without leaving Slack.In Slack
• Search your Kipwise pages with
• Write a new page with
• Save to Kipwise: turn any message into a page from the message's More actions menu. Kipwise replies in the thread with the link and adds a :paperclip: reaction, so the channel can see it is already saved.
• Answer with Kipwise: reply to a teammate's question with an existing page.
• Folder activity: post new and updated pages from a folder to a channel you choose.
• Direct messages for what needs you, such as pages that are due for review.
• The Home tab lists what is waiting for you and links to your knowledge base.In the Kipwise web app
• A real-time collaborative editor with templates and version history.
• Folders with permissions, so each team sees what it should.
• Page reviews with named reviewers and reminders, so pages stay accurate.
• Questions and answers: ask your teammates, and each answer becomes a page.
• Browser extensions for Chrome and Firefox.Pricing
• 14-day free trial, no credit card required.
• Premium is $7 per user per month (minimum 20 users). Details: https://kipwise.com/pricingSupport
Chat with us or browse the guides at https://support.kipwise.com, or email support@kipwise.com.
• Search your Kipwise pages with
/kipwise [keywords]. On Premium, results also include the Google Drive and Confluence files you have connected.• Write a new page with
/kipwise create and choose the folder it goes in.• Save to Kipwise: turn any message into a page from the message's More actions menu. Kipwise replies in the thread with the link and adds a :paperclip: reaction, so the channel can see it is already saved.
• Answer with Kipwise: reply to a teammate's question with an existing page.
• Folder activity: post new and updated pages from a folder to a channel you choose.
• Direct messages for what needs you, such as pages that are due for review.
• The Home tab lists what is waiting for you and links to your knowledge base.In the Kipwise web app
• A real-time collaborative editor with templates and version history.
• Folders with permissions, so each team sees what it should.
• Page reviews with named reviewers and reminders, so pages stay accurate.
• Questions and answers: ask your teammates, and each answer becomes a page.
• Browser extensions for Chrome and Firefox.Pricing
• 14-day free trial, no credit card required.
• Premium is $7 per user per month (minimum 20 users). Details: https://kipwise.com/pricingSupport
Chat with us or browse the guides at https://support.kipwise.com, or email support@kipwise.com.
Kipwise Wiki will be able to view:
Kipwise Wiki will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Kipwise Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Kipwise Inc. will retain Customer Data until the customer requests Kipwise to delete them.
Data archiving and removal policy
Removing the app from Slack does not delete stored data. Admins can delete pages and folders in the Kipwise web app at any time. To delete a workspace's Kipwise account and all of its data, a workspace admin emails support@kipwise.com and we delete it within 14 business days.
Data storage policy
All non-personally-identifying information, potentially personally-identifying and personally identifying-information described above is stored on restricted database servers.
Data center location(s)
United States, United Kingdom
Data hosting details
Kipwise runs on Amazon Web Services. Workspaces in our US region are stored in AWS us-east-1 (N. Virginia) and workspaces in our EU region in AWS eu-west-2 (London). Page content is stored in MongoDB Atlas in the same AWS region.
Data hosting company
Amazon Web Services (AWS), MongoDB Atlas
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
GDPR commitment
Data deletion request procedure
Email support@kipwise.com from the workspace admin's address. We confirm the workspace and delete its Kipwise data (pages, folders, users and stored Slack tokens) within 14 business days, then reply to confirm.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2019-12-01
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, OneLogin, JumpCloud, Microsoft Entra ID (Azure AD)
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
support@kipwise.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
AWS (hosting), MongoDB Atlas (database), Cloudflare (network), Stripe (billing), Intercom (support chat), Segment (product analytics), Sentry (error reports), SendGrid and Resend (email)
Uses token rotation
no