Happeo

Description Features Permissions Security & Compliance

Happeo is the next-gen intranet that helps teams manage knowledge and internal communications in one unified place.While Slack takes care of all your instant communication needs, Happeo provides a place for knowledge and announcements you’ll refer back to later. A new Post created in a Channel on Happeo can be posted automatically to one or multiple Channels on Slack.Using Happeo’s chatbot requires a paid account for Happeo.

Happeo will be able to view:

Happeo will be able to do:

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General

Privacy & data governance

Data retention policy

Happeo shall retain data as long as the company has a need for its use, or to meet regulatory or contractual requirements. Once data is no longer needed, it shall be securely disposed of or archived. Data owners, in consultation with legal counsel, may determine retention periods for their data. Personally identifiable information (PII) shall be deleted or de-identified as soon as it no longer has a business use. ## Data Retention Matrix * **Happeo SaaS Products** * **Data:** Customer Data * **Retention:** Up to 180 days after contract termination * **Application Logs** * **Data:** Customer instance metadata and debugging data * **Retention:** 180 days * **Security/Audit Logs** * **Data:** Security and system events; Happeo employee actions in Google Cloud Platform * **Retention:** 400 days * **Happeo Customer Support Tickets** * **Data:** Support Tickets and Cases * **Retention:** 1 year after the ticket is closed * **Recruitment Data** * **Data:** Application materials, interview notes, and internal records * **Retention:** 2 years after the application has been sent * **Employee Data** * **Data:** Information defined in the Employee Privacy Notice * **Retention:** Refer to the Employee Privacy Notice

Data archiving and removal policy

We don't remove or archive User Data, only at users request. For more info see Happeo Privacy Policy https://www.happeo.com/happeo-privacy

Data storage policy

All Customer Data is stored and processed in EU. For more info see Happeo Privacy Policy https://www.happeo.com/happeo-privacy

Data center location(s)

Belgium

Data hosting details

Cloud hosted

Data hosting company

Google

App/service has sub-processors

yes

Guidelines for sub-processors

https://trust.happeo.com/subprocessors

App/service uses large language models (LLM)

yes

LLM model(s) used

Gemini Flash 2.5

LLM retention settings

Requests & responses are cached for 30 days.

LLM data tenancy policy

Customer data related to LLM processing is encrypted and logically separated. All data transmitted to and from LLMs is encrypted using industry standard encryption protocols.

LLM data residency policy

All data processed by LLMs is handled in locations specified in our Data Processing Addendum (www.happeo.com/dpa).

Certifications & compliance

Security