Survicate
Survicate is an all-in-one customer feedback tool that allows you to collect actionable insights and instantly send them to Slack. Make use of Survicate survey suite and find answers to questions that matter to your business – faster.Integrated with Slack, Survicate delivers survey responses in real time to a channel of your choice. Be notified about every new answer and make it accessible to the rest of the team, too!Survey responses are sent as a single message and displayed question by question. If the respondent's identity is known, you will be able to see who’s behind the answer right in the Slack channel.Curious? Give it a try – installation is as simple as it can get!
Permissions
Survicate will be able to view:
Survicate will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Survicate
Company headquarters location
Poland
Privacy & data governance
Data retention policy
Data retention settings depend on the user subscription plan. 1. The Free plan allows you to access survey data gathered in the last 1 month. 2. The Essential plan allows you to access survey data gathered in the last 6 months. 3. The Professional plan allows you to access survey data gathered in the last 2 years. 4. The Ultimate plan allows you to access survey data gathered in the last 5 years.
Data archiving and removal policy
The Processor undertakes that at the choice of the Controller, deletes or returns all the personal data to the Controller after the end of the provision of services relating to processing, and deletes existing copies unless Union or Member State law requires storage of the personal data.
Data storage policy
Your data, including respondents' details and survey responses, is secure both at rest and in transit. We have a fixed backup cycle, and we regularly test backups to ensure they work as expected.
Data center location(s)
Ireland
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
GDPR commitment
Data deletion request procedure
Upon customer request, Survicate deletes data within 1 working day.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2023-09-20
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Survicate supports SSO via SAML 2.0 standard.
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@survicate.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Braintree, Recurly, Segment, Intercom, AWS
Uses token rotation
no