Additional Information
Supported Languages
English
Pricing
Paid with free trial

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GoToAssist

GoToAssist by LogMeIn offers an effective, zero-download web console for support agents to provide instant, real-time support to their customers. With GoToAssist, you can gain control of a remote PC or Mac over the internet in seconds, without the need to install any software.Slack integration provides frictionless, direct connection to an internal customer via a simple Slack command launching a remote control session with convenient session management features.Requirement: You must have an active GoToAssist account (trial or paid) to use this app.Contact information at rescue-slack-appdev@logmein.com
Slash commands
Slash commands allow you to complete an action with an app simply by sending a message in Slack. Type a / forward slash in any conversation to view a list of available slash commands.
GoToAssist has 2 slash commands:
/rescue
You can gain control of a remote PC or Mac in seconds by using Slack, without any installation.
/gotoassist
You can gain control of a remote PC or Mac in seconds by using Slack, without any installation.

Permissions

GoToAssist will be able to view:

GoToAssist will be able to do:

Download security and compliance information

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General
Privacy & data governance
Certifications & compliance
Security
Scopes
Additional Information
Supported Languages
English
Pricing
Paid with free trial

Slack conducts a brief review of apps in Slack Marketplace and does not endorse or certify these apps. If you encounter inappropriate content or behavior please report it.

Report this app