Data retention policy
We will retain data about you for as long as it is reasonably necessary for us to provide the Services, until 30 days after their contract expires
Data archiving and removal policy
We anonymize any data about you as soon as it is reasonably practical, once you no longer use our Services.
You have a number of legal rights in your data under applicable data privacy law. Under applicable law you may:
a. request access to the data that we have about you and request that it be updated, rectified, deleted, or blocked;
b. request that we refrain from further use of any data we hold about you;
c. if we ever process your data based on your consent, to revoke your consent at any time, where relevant; or
d. request to receive a machine-readable copy of the data you have provided to us.
To exercise any rights listed above, please email us at privacy@brandwatch.com or write to us at the address listed at the top of this document.
You may lodge a complaint with the supervisory authority about our processing of your data under this Privacy Statement. The appropriate supervisory authority is the data privacy regulator in which you live. If you live in the United Kingdom it is the Information Commissioner’s Office and you can report a concern at https://ico.org.uk/concerns/. Data storage policy
We may transfer your data to, and store it in, a country other than your own. That country may not provide the same level of data protection as your own country. Whenever we transfer your information outside of Europe, we will take steps which are reasonably necessary to ensure that adequate safeguards are in place to protect your personal information and to make sure it is treated securely. If you are located in Europe, you may contact us for a copy of the safeguards which we have put in place to protect your personal information and privacy rights in these circumstances.
The servers that store your data have appropriate administrative, technical, and physical controls that are designed to safeguard your data, including industry-standard encryption technology.
App/service has sub-processors
no