Clari Copilot

Description Permissions Security & Compliance

Clari Copilot for Slack is your one-stop destination for a wide range of actionable insights and notifications. It offers a comprehensive solution to supercharge your sales efforts. Think of it as your sales command centre, delivering vital information and prompting action when needed.In addition to our robust Pre-call and Post-call action alerts, Clari Copilot ensures you stay informed about all other activities on your calls, such as comment mentions and call filter alerts. Say goodbye to the complexity of managing multiple systems and embrace a streamlined, efficient approach with Clari Copilot.:warning: Disclaimer: Clari Copilot uses AI-generated summaries and recommendations, which may occasionally contain inaccuracies. Please review AI-generated insights before taking action. For any assistance with integrating Slack and Clari Copilot, reach out to Clari Support via our support portal - https://clari.my.site.com/customer/login or email us at copilot-support@clari.com or check out our landing page https://www.clari.com/products/integrations/slack-copilot/.

Permissions

Clari Copilot will be able to view:

Clari Copilot will be able to do:

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General

Privacy & data governance

Data retention policy

Clari takes robust information security measures to protect your Information and to limit the risk that it will be accessed without authorization, including use of certain industry standard technologies and practices. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. That said, we cannot guarantee the security of such Information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. No security system is perfect—so your use of the Service is at your own risk. If we learn of a security systems breach, then we may attempt to notify you via email, phone, physical mail, or by a posting on your Service account page so that you can take appropriate protective steps. Pursuant to our Terms of Service, you have consented to receive such notice by electronic means (provided that such consent is void where prohibited by applicable law). To receive a free written notice of a security breach, or if you have any questions about the security of the Service, please contact us. In addition to the security measures referenced above, your Service account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

Data archiving and removal policy

There is no archival policy. We remove all the calls post the customer is churned using our Churn services.

Data storage policy

Clari will retain personal data that we process on behalf of our Clients for as long as needed to provide services to our Client. Clari will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreementsExternal-facing privacy notice that describes how it collects, uses, shares, and stores personal data - https://www.clari.com/privacy/. They are stored in our internal databases and removed once customer is no longer with us.

Data center location(s)

United States

Data hosting details

Cloud

Data hosting company

AWS

App/service has sub-processors

App/service uses large language models (LLM)

yes

LLM model(s) used

Azure OpenAI

LLM retention settings

Azure OpenAI has 30 days data retention policy: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy#how-can-customers-get-an-exemption-from-abuse-monitoring-and-human-review

LLM data tenancy policy

The Azure OpenAI Service is operated by Microsoft as an Azure service; Microsoft hosts the OpenAI models in Microsoft's Azure environment and the Service does NOT interact with any services operated by OpenAI (e.g. ChatGPT, or the OpenAI API).

LLM data residency policy

Single region data residency is provided by default currently only in the Southeast Asia Region (Singapore) of the Asia Pacific Geo and Brazil South (Sao Paulo State) Region of Brazil Geo. For all other regions, customer data is stored in Geo.

Certifications & compliance

Security