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Mailshake

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Description PermissionsSecurity & Compliance
Mailshake is a sales engagement platform that helps you perform automated, personalized outreach for sales and marketing teams. Send cold emails, set tasks to engage with prospects via phone and social media, and reply to leads, all in one sequence on one dashboard.With Slack, Mailshake can post to a channel any reply you get from your recipients so you can react quickly. Right in Slack you'll be able to view the reply and even take actions on them like pausing the recipient, unsubscribing them, or changing their lead status.Don't want quite as much noise? Another option is to let Mailshake post when new leads are opened.A paid Mailshake subscription is required to enable the integration for Slack.

Mailshake will be able to view:

Mailshake will be able to do:

Download security and compliance information

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General
Developer
Mailshake
Company headquarters location
United States
Terms of service
https://mailshake.com/terms/
Privacy & data governance
Data retention policy
All data is stored in a multi-tenant database, logically separated by various identifiers. Data is stored using encryption-at-rest technologies and is backed up daily on a 45-day rolling schedule. Customers are able to initiate their own data deletions or may open a support ticket to request us to do so on their behalf.
Data archiving and removal policy
All data is stored in a multi-tenant database, logically separated by various identifiers. Data is stored using encryption-at-rest technologies and is backed up daily on a 45-day rolling schedule. Customers are able to initiate their own data deletions or may open a support ticket to request us to do so on their behalf.
Data storage policy
All data is stored in a multi-tenant database, logically separated by various identifiers. Data is stored using encryption-at-rest technologies and is backed up daily on a 45-day rolling schedule. Customers are able to initiate their own data deletions or may open a support ticket to request us to do so on their behalf.
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
Users can initiate a data deletion for their team's data from inside our app. Once they confirm this action, a background job runs every few hours that looks for data deletion records and processes accordingly.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2022-01-21
Executive summary is available to potential customers upon request
yes
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
hello@mailshake.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
https://mailshake.com/security/
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
We require the following auth/connections, depending on the user's setup: - Google or Microsoft for email integration - Salesforce, Hubspot, or Pipedrive for CRM integration
Uses token rotation
no
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