Flow Designer Connector
Everbridge is a Critical Event Management (CEM) platform that helps people and organizations lower the risk of a service degradation during a critical event response. Flow Designer is part of our integrated suite of CEM solutions—a code-free workflow builder with an adaptive approach to incident management and real-time performance analytics. The automated workflows you can build in Flow Designer minimize slow and error-prone manual tasks, close visibility gaps that lead to service reliability issues, and speed up development velocity without overburdening your engineers. Our platform also drastically lowers the impact of service issues and major incidents on your business by shortening response times and resolving performance issues before they can have lasting impacts.
By connecting Flow Designer to Slack with the Flow Designer Connector application, you can automate Slack behavior when flows are triggered in Flow Designer. You can start collaborating on issues and incidents immediately by automatically: * Creating Slack channels
* Posting context-rich messages
* Inviting users to channels You can also extend the Flow Designer platform with custom steps and data from your other tools to drive new automation behaviors.
By connecting Flow Designer to Slack with the Flow Designer Connector application, you can automate Slack behavior when flows are triggered in Flow Designer. You can start collaborating on issues and incidents immediately by automatically: * Creating Slack channels
* Posting context-rich messages
* Inviting users to channels You can also extend the Flow Designer platform with custom steps and data from your other tools to drive new automation behaviors.
Flow Designer Connector will be able to view:
Flow Designer Connector will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
xMatters, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
As per our Data Hosting Policy, customer data is stored for as long as it is needed to provide services, together with contractual legal and regulatory requirements.
Data is retained for the duration of the contract or unless indicated within the Master Service Agreement (MSA). Data destruction and sanitization is conducted in alignment with the National Institute of Standards and Technology (NIST) Special Publication 800 – 88: Guidelines for Media Sanitization.
For the latest information of our data retention policy, please visit https://www.xmatters.com/trust/security/data-deletion/.
Data archiving and removal policy
In the event of contract termination or deletion request, client data is purged within 60 days from both the primary and secondary data centers. In Google Cloud Storage, customer data is deleted through cryptographic erasure. This is an industry-standard technique that renders data unreadable by deleting the encryption keys needed to decrypt that data.
For the latest information of our data archival/removal policy, please visit https://www.xmatters.com/trust/security/data-deletion/.
Data storage policy
Data Hosting
xMatters SaaS resides in Google Cloud Platform (GCP). The GCP IaaS is a robust network infrastructure that provides many privacy and security features in alignment with privacy regulations and certified against recognized standards and frameworks.
xMatters cloud-based SaaS operates within different economic regions with data centers located at European Union, Asia-Pacific and North America.
The best GCP safety and security tools are applied to xMatters clients’ data.
GCP data center operations comply with a set of standards and regulations including ISO 27001, ISO 27017, ISO 27018, SOC 1/2/3, PCI DDS, and CSA Star, among others.
Data Security
Data in Transit: Our cryptography controls use Hyper-Text Transfer Protocol Secure (HTTPS) over Transport Layer Security (TLS) version 1.2 and higher using 2048-bit key length, and Internet Protocol Secure (IPSec).
Data at Rest: xMatters uses Data at Rest Encryption using GCP Key Management Service (KMS). All data is encrypted using 256-bit Advanced Encryption Standard (AES-256), and each encryption key is itself encrypted with a regularly rotated set of master keys.
Client Data Protection (Classification and Handling)
Data as an Asset: Our data strategy treats data as a valuable asset, provides direction to organize activities, and directs us towards our goal of supplying better business value to our customers. All client data is confidential and only accessible to the owner of the data and limited xMatters Support personnel (based on strict role-based access control). The level of security is identified based on the information classification performed and customer data is always classified at the highest level.
xMatters is also fully GDPR compliant.
For the latest information of our data storage policy, please visit
https://www.xmatters.com/trust/security/data-hosting/ and https://www.xmatters.com/trust/security/data-encryption/.
Data center location(s)
Australia, Germany, Singapore, United Kingdom, United States
Data hosting details
Data hosting company
Google Cloud Platform
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
SOC attestation
ISO/IEC-27001 certification
ISO/IEC-27017 attestation
ISO/IEC-27018 attestation
GDPR commitment
Data deletion request procedure
xMatters has a Subject Access Request Process in place. Requests can be sent to privacy@xmatters.com. All requests are centrally documented and processed within 30 days by the Data Compliance Analyst.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2021-05-31
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
OneLogin, etc
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@xmatters.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no