Data retention policy
We do not store any personal data at denkwerk for the provision of the service. Heroku is our web hosting and server provider to provide the service. Besides the source code of the service, the database with the users is stored there. The amount of data stored there is limited to the minimum we consider necessary for the operation and maintenance of enso. This includes the following user-specific data: The workspace ID, the workspace-specific user ID, the time zone, the date of registration for the service and the date of the last scheduled message to the user. Further user-specific data is not stored there. For additional security, this data is also stored encrypted by Heroku.
Data archiving and removal policy
The service does not archive any data. All data used (see data retention policy above) can be removed on request of the user at any time by typing "settings" in the enso´s app channel which will give the user the option to "Delete everything".
Data storage policy
See data retention policy above.
Data hosting details
Heroku is our web hosting and server provider to provide the service. Besides the source code of the service, the database with the users is stored there. The amount of data stored there is limited to the minimum we consider necessary for the operation and maintenance of enso. This includes the following user-specific data: The workspace ID, the workspace-specific user ID, the time zone, the date of registration for the service and the date of the last scheduled message to the user. Further user-specific data is not stored there. For additional security, this data is also stored encrypted by Heroku.
Our contractual agreement with Heroku is based on the company's publicly available data protection conditions. Heroku is headquartered in the USA and is certified under the EU-USA privacy shield. If you would like more information about Heroku and its services and privacy policy, please visit https://www.heroku.com/. Data hosting company
Heroku
App/service has sub-processors
no
Guidelines for sub-processors