Centro
Centro connects Salesforce and Slack without code. Sales, service, and RevOps teams use Centro to keep every conversation tied to a Salesforce record, whether it happens in a channel, a DM, or with an external partner over Slack Connect.:speech_balloon: What Centro does in Slack::clipboard: Create Salesforce Cases from any message. Turn a channel message or DM into a Case in two clicks. Fields map automatically, and the thread stays linked to the record.
:handshake: Work with partners over Slack Connect. Centro runs on a shared Salesforce connection. External partners and customers in Slack Connect channels can submit forms, log cases, and see record updates without a Salesforce license.
:mega: Broadcasts. Send targeted messages from Salesforce to hundreds of channels or users at once. Build audiences from your conversations, trigger sends from Flow, and track delivery and engagement.
:broom: Keep deals updated from Slack. Centro sends triggered notifications when records need attention. Reps update the opportunity in the same thread, no tab switch.
:globe_with_meridians: Experience Cloud. Embed live Slack conversations in your Experience Cloud portals. Community users and internal teams work from the same thread, in sync.
:bulb: Ask questions, get grounded answers. Centro answers questions in Slack using your Salesforce data, with citations back to the source record. AI-generated answers can be inaccurate or incomplete. Centro cites source records so you can verify, and no action is taken without your approval.
:art: White-label ready. Apply your own name and logo so every message, form, and notification carries your brand, not ours.:zap: What Centro does in Salesforce:Discover, organize, and engage Slack channels from any record page.
Embed live Slack conversations inside Salesforce with Live Links.
Automate channel creation, membership, and messaging with Salesforce Flow. No Apex required.:lock: Built for teams that care about governance:SOC 2 attested. Centro processes data between platforms and does not store your record data.
Admin controls for who can create records, send broadcasts, and manage channels.
One horizontal app to manage instead of a stack of point integrations.Centro is 100% focused on the Salesforce and Slack platforms. Install from the Slack Marketplace or Salesforce AppExchange and start a free trial.Keep everything Centro-lized. :white_check_mark:
:handshake: Work with partners over Slack Connect. Centro runs on a shared Salesforce connection. External partners and customers in Slack Connect channels can submit forms, log cases, and see record updates without a Salesforce license.
:mega: Broadcasts. Send targeted messages from Salesforce to hundreds of channels or users at once. Build audiences from your conversations, trigger sends from Flow, and track delivery and engagement.
:broom: Keep deals updated from Slack. Centro sends triggered notifications when records need attention. Reps update the opportunity in the same thread, no tab switch.
:globe_with_meridians: Experience Cloud. Embed live Slack conversations in your Experience Cloud portals. Community users and internal teams work from the same thread, in sync.
:bulb: Ask questions, get grounded answers. Centro answers questions in Slack using your Salesforce data, with citations back to the source record. AI-generated answers can be inaccurate or incomplete. Centro cites source records so you can verify, and no action is taken without your approval.
:art: White-label ready. Apply your own name and logo so every message, form, and notification carries your brand, not ours.:zap: What Centro does in Salesforce:Discover, organize, and engage Slack channels from any record page.
Embed live Slack conversations inside Salesforce with Live Links.
Automate channel creation, membership, and messaging with Salesforce Flow. No Apex required.:lock: Built for teams that care about governance:SOC 2 attested. Centro processes data between platforms and does not store your record data.
Admin controls for who can create records, send broadcasts, and manage channels.
One horizontal app to manage instead of a stack of point integrations.Centro is 100% focused on the Salesforce and Slack platforms. Install from the Slack Marketplace or Salesforce AppExchange and start a free trial.Keep everything Centro-lized. :white_check_mark:
Centro potrà visualizzare:
Centro potrà:
Rivedi i dettagli per comprendere meglio le regole di protezione dell'app. Per scoprire di più sulla valutazione delle app per l’area di lavoro, visita il Centro assistenza.
Generale
Sviluppatore
Centro LLC
Sede centrale dell’azienda
Stati Uniti
Condizioni d'uso
Privacy e governance dei dati
Criteri di conservazione dei dati
Data processes in cloud, Centro is not a data controller
Criteri di archiviazione ed eliminazione dei dati
Data processes in cloud, Centro is not a data controller
Criteri di archiviazione dei dati
Data processes in cloud, Centro is not a data controller
Dettagli dell’hosting dei dati
Data processes in cloud, Centro is not a data controller
Azienda incaricata dell’hosting dei dati
AWS
L’app/servizio si avvale di sub-incaricati
yes
Linee guida per i sub-incaricati
L’app/il servizio utilizza modelli linguistici di grandi dimensioni (LLM)
yes
Modello/i LLM utilizzato/i
OpenAI API
Impostazioni di conservazione LLM
No data retention for training. 30 days of log data
Politica di conversazione dei dati LLM
Customer data is processed per-request and is not pooled or shared across customers. Each request to the LLM contains only the data needed to answer that specific request, scoped to the requesting user's Salesforce permissions. Customer data is not used t
Politica di residenza dei dati LLM
LLM processing occurs in the United States via the OpenAI API. Centro's infrastructure is hosted in the United States. Data is not processed in other regions. There are opt-in options for EU, please contact security@centro.rocks
Certificazioni e conformità
Certificazione SOC
Procedura di richiesta di eliminazione dei dati
Submit request to privacy@centro.rocks. We do not retain customer data on systems that are within our control (i.e. Slack and Salesforce). Our service processes data between platforms and is not a data controller.
Conforme a HIPAA
no
Nonostante l'app possa offrire la conformità HIPAA, Slack non ha stipulato nessun accordo di consulenza professionale con qualsivoglia provider di applicazioni di terze parti, ivi comprese quelle contenute in Slack Marketplace. Di conseguenza, è responsabilità dell'utente valutare la conformità del provider e stipulare gli opportuni accordi prima dell’abilitazione.
Sicurezza
Data dell’ultimo test di penetrazione
2026-03-27
Su richiesta, è disponibile il riepilogo esecutivo per potenziali clienti
yes
Supporta Security Assertion Markup Language (SAML)
no
Ha un team dedicato alla sicurezza
yes
Contatto per problemi di sicurezza
privacy@centro.rocks
Ha un programma di divulgazione della vulnerabilità
no
Ha un programma di individuazione dei bug
no
Richiede autorizzazione/connessioni di terze parti
yes
I servizi di terze parti utilizzati da questa app
Gmail and Salesforce as optional services
Usa rotazione token
no