Across helps you manage and scale Slack channels with your customers.:inbox_tray: Turn your customer channels into an inbox of messages that you can triage -
mark as read, snooze and create tasks from messages. All in your Slack Home tab
:ticket: Create tasks in 2 clicks from any customer message and share with your team - a helpdesk right in Slack
:shield:Protect the rest of your team from wrangling customer messages. They can reply to tasks directly from an internal Slack channel without being in your customer channel
:left_right_arrow: Two-way task and message syncing with Zendesk, Jira, Help Scout and more. Your team can directly chat with customers in Slack from their existing tools
:bar_chart: Metrics on response time, message volume, most active customers and support repsAn increasing number of companies are offering shared Slack channels to provide a high touch experience to their customers. Across gives you the tooling you need to manage customer relationships on top of Slack.