DirectFax Messenger
DirectFax Messenger by etherFAX allows you to send and receive faxes and other business documents using Slack; seamlessly and securely. With DirectFax, you can now transmit secure, encrypted, digital, high-resolution and rich color documents to other applications within the etherFAX ecosystem as well as traditional fax machines.DirectFax Features• Send and receive faxes
• Supports high-resolution, color, digital faxing
• Compatible with existing fax machines
• Install in private or shared channels to create a group inbox
• Receive faxes automatically in the background
• View and print received faxesTo get started, use the /fax_enroll command to complete your installation. Once done, simply upload your document to the DirectFax Messenger chat, click the options menu and select the Send as Fax option.
• Supports high-resolution, color, digital faxing
• Compatible with existing fax machines
• Install in private or shared channels to create a group inbox
• Receive faxes automatically in the background
• View and print received faxesTo get started, use the /fax_enroll command to complete your installation. Once done, simply upload your document to the DirectFax Messenger chat, click the options menu and select the Send as Fax option.
Permissions
DirectFax Messenger will be able to view:
DirectFax Messenger will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
etherFAX LLC
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
etherFAX maintains a zero data retention policy for all Document Content Information communicated through the Services, whether it belongs to a Customer Data Subject or not. Upon completion of a transfer of the Document Content Information between the Communicating Parties, etherFAX purges the Document Content Information from its system. Certain Personal Data will be retained as needed for business administration, tax, or legal purposes and as consistent with applicable law, including GDPR, such as Electronic Communications Metadata and Device Identification Information. https://www.etherfax.net/gdpr-privacy-notice/
Data archiving and removal policy
Whether and how a right applies will depend upon the lawful basis pursuant to which the data is Processed, the nature of the Personal Data, and etherFAX’s ability to determine that it holds Personal Data of interest. As the Personal Data is processed as part of etherFAX’s contract obligations to the etherFAX Customer, for authentication purposes etherFAX will coordinate responses to requests of Customer Data Subjects with the etherFAX Customer. etherFAX therefore recommends the Customer Data Subject directly contact the etherFAX Customer to initiate a rights request. etherFAX will work with the etherFAX Customer to determine the appropriate response to a request. Provision of Personal Data in response to a Customer Data Subject’s request shall not adversely affect the rights and freedoms of others.
Data storage policy
etherFAX maintains a zero data retention policy for all Document Content Information communicated through the Services, whether it belongs to a Customer Data Subject or not. Upon completion of a transfer of the Document Content Information between the Communicating Parties, etherFAX purges the Document Content Information from its system.
Data center location(s)
United States
Data hosting details
Hosted within Equinix IBX Data Centers
App/service has sub-processors
no
Certifications & compliance
Privacy Shield notice
GDPR commitment
Data deletion request procedure
Customer click a button within their account and requests to purge all data. We reach out to confirm and then purge all customer data.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2020-06-29
Executive summary is available to potential customers upon request
yes
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
security@etherfax.net
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
We are PCI Level 1 and HITRUST certified.
Uses token rotation
no