Salesforce for Slack
The Salesforce for Slack app is the low-code foundation for the ecosystem of Salesforce for Slack integrations. The Salesforce for Slack app provides core services that enable base platform features like notifications, approvals and screen flows in Slack - no custom Slack Apps needed. With Salesforce for Slack, your Salesforce apps can seamlessly communicate and share information in Slack. Sign in just once, per Salesforce org, for all apps. (Multi-org support is not available at this time.) The Salesforce for Slack app makes that possible.With quick access to approvals in Slack, approvals are now easier than ever. Learn more about approvals in Slack:
https://help.salesforce.com/s/articleView?id=sf.digital_hq_slack_rn_approvals.htm&type=5Send actionable notifications to let users know when things happen in Salesforce. Take your workflow to the next level by scaling your processes with flows in Slack. Learn more about flow actions for Slack:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_actions_slack.htm&type=5Make sure to check out role-specific apps that work with Salesforce for Slack to provide features for Sales, Service, Marketing and more!Let us know about your experience with the Salesforce for Slack app. Your insights for our product teams help to improve the Salesforce user experience! Submit your feedback through this link: https://sfdc.co/salesforceforslackfeedback. For support, contact Salesforce Customer Support through this link: https://sfdc.co/salesforceforslacksupport.
https://help.salesforce.com/s/articleView?id=sf.digital_hq_slack_rn_approvals.htm&type=5Send actionable notifications to let users know when things happen in Salesforce. Take your workflow to the next level by scaling your processes with flows in Slack. Learn more about flow actions for Slack:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_actions_slack.htm&type=5Make sure to check out role-specific apps that work with Salesforce for Slack to provide features for Sales, Service, Marketing and more!Let us know about your experience with the Salesforce for Slack app. Your insights for our product teams help to improve the Salesforce user experience! Submit your feedback through this link: https://sfdc.co/salesforceforslackfeedback. For support, contact Salesforce Customer Support through this link: https://sfdc.co/salesforceforslacksupport.
More ways to use Salesforce in Slack
Automate with Workflow Builder
Workflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like Salesforce to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations
Templates available for Salesforce:
*Workflow Builder is only available on paid subscriptions
Permissions
Salesforce for Slack will be able to view:
Salesforce for Slack will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Salesforce
Company headquarters location
United States
Privacy & data governance
Data retention policy
Information about the data retention policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/.
Data archiving and removal policy
Information about the data retention policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/.
Data storage policy
The specific infrastructure used to host and process Customer Data is described in the “Infrastructure and Sub-processors” documentation available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/.
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
Please contact customer support or contact us at https://www.salesforce.com/form/other/privacy-request/ to request deletion of Customer Data submitted to the applicable service.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
OAuth
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@salesforce.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
no
Uses token rotation
no
More ways to use Salesforce in Slack
Automate with Workflow Builder
Workflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like Salesforce to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations
Templates available for Salesforce:
*Workflow Builder is only available on paid subscriptions