Guru unifies your organization’s collective knowledge, verifies its accuracy, and empowers your team with that knowledge everywhere they work - including Slack.The Guru Slack integration allows you to capture knowledge as its being exchanged in Slack. This new content is then automatically consolidated with the rest of your collective knowledge, making it reusable and easy to search in Guru’s browser extension in any web based app like Salesforce, Zendesk, and G Suite apps. With Guru, you can also search and surface all of your team’s knowledge directly in Slack using Guru’s Answer With Card Action, keeping your conversations moving without having to switch context to get what you need to be productive.Common Uses for Guru:• Enterprise-Wide Knowledge Management Solution • Support Knowledge Base - provide accurate product FAQ’s, Troubleshooting Guides, & How To’s right at your support agent’s fingertips • Sales & Customer Success Enablement - provide your team with accurate playbook information; including messaging & positioning, case studies, objection handling, competitive intel, product FAQ’s, etc directly in your rep’s workflow.For more information, contact Guru
Guru will ask to:
View email addresses of people on your workspaceShow more
Guru will be able to view the email addresses of your Slack workspace’s members.
Add slash commands and add actions to messages (and view related content)
Send messages as GuruShow more
Guru will be able to send messages to your workspace.
Access your workspace’s profile informationShow more
Guru will be able to access profile information for all users on your workspace, including names and contact information.
Add a bot user with the username @guruShow more
Guru will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
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