PagerDuty

The PagerDuty platform for digital operations management revolutionizes businesses by harnessing data from a complex digital ecosystem. Over 20,000 companies trust PagerDuty to transform real-time signals into opportunities that empower teams to improve operations, deliver excellent customer experiences, and accelerate innovation. With the bi-directional Slack integration, users can collaborate seamlessly while managing PagerDuty incidents end-to-end, directly in Slack. Integration setup and authentication can be completed effortlessly, allowing users to quickly integrate PagerDuty and Slack into their incident management workflows.With PagerDuty Advance built-in, users can leverage generative AI to further enhance productivity and collaboration. PagerDuty Advance leverages data from PagerDuty and Slack to assist responders during incidents, by surfacing actionable insights and generating status updates. This ensures teams have the right information at the right time to respond effectively and efficiently.Please read our PagerDuty Guidelines for the Safe and Secure Use of Generative AI.Please make sure the answers are accurate and appropriate before using them.

Slack에서 PagerDuty을(를) 사용하는 다양한 방법

워크플로 빌더로 자동화

워크플로 빌더*를 사용하면 단 한 줄의 코드 없이도 일상적인 업무 프로세스를 자동화로 혁신할 수 있습니다. PagerDuty 등의 타사 도구를 워크플로에 추가하여 Slack의 작업과 플로세스를 관리하고 템플릿을 사용하여 빠르게 시작하세요. 자동화에 관해 자세히 알아보기

PagerDuty에서 사용할 수 있는 템플릿:

이모티콘 반응의 새로운 PagerDuty 오류

Slack의 경고 알림에 대한 이모티콘 반응에 PagerDuty 오류를 새로 만드세요.

*워크플로 빌더는 유료 구독에서만 사용 가능

권한

PagerDuty에서 다음과 같은 항목을 볼 수 있습니다.

PagerDuty에서 다음과 같은 작업을 할 수 있습니다.

세부정보를 검토하여 이 앱의 보안 관행을 보다 정확하게 이해하세요. 워크스페이스에 대한 앱 평가를 자세히 알아보려면 고객지원센터를 방문하세요.

일반

개인 정보 보호 및 데이터 관리

데이터 보존 정책

PagerDuty keeps personal data as long as required to provide the Online Services you have requested or registered for and comply with applicable laws.

데이터 보관 및 제거 정책

You may request that we delete your account information by sending an email to support@pagerduty.com, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). PagerDuty will respond to such requests within thirty (30) days or sooner if required by applicable law. When we delete account information, it will be deleted from the active database, but may remain in our archives for a limited amount of time. We will otherwise retain your information for as long as your account is active, as needed to provide you with the Online Services you have requested, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

데이터 저장 정책

Physical backups are taken once a day, every day, and logical backups once a week. We also take an incremental backup every 6 hours over the course of the day. All backup data are encrypted while in transit and stored off-site using AES 256 encryption.

앱/서비스에 보조 처리자가 있음

yes

앱/서비스에서 대규모 언어 모델(LLM) 사용

yes

사용된 LLM 모델

Exposure to LLMs is an add-on feature which requires explicit opt-in within the PagerDuty platform. If enabled, we may utilize the following models: Claude (AWS Bedrock), OpenAI (Azure OpenAI), IBM (watsonx.ai).

LLM 보존 설정

PagerDuty has not configured AWS Bedrock, Azure OpenAI or IBM services to retain any data, nor does PagerDuty use customer data for LLM training purposes. We are utilizing the default configuration for each model, with no retention.

LLM 데이터 사용권 정책

PagerDuty has not configured AWS Bedrock, Azure OpenAI or IBM services to retain any data, nor does PagerDuty use customer data for LLM training purposes.

LLM 데이터 저장 위치 정책