Slack Blog

For Global Accessibility Awareness Day (GAAD), Slack employees share their accessibility experiences and how to build a more inclusive digital world

An inside look at our customer support workflows, which have reduced escalations to our technical teams by 60%

With Slack, organizations cut the cost of service tickets, boost revenue and improve employee satisfaction, according to the findings

The market research firm finds that Slack accelerates sales velocity, boosting revenue to the tune of $2.6 million

Make sure you’re all set to plan your best event experience on May 18 and 19 by reviewing this comprehensive instructional guide

For AAPI Heritage Month, Slack employees shared their connection to their culture and history and offered advice on how to be an ally

An update, April 2021

A 451 Research survey of IT leaders and practitioners reveals how integrations between the software tools can unlock collaboration and productivity

How the company uses automated provisioning to onboard employees and free up IT to focus on critical work

What we’ve learned about time commitment, communication, judging criteria and a whole lot more

In the post-pandemic world, it’s time for your company to seize the opportunities at hand and reimagine what’s possible

Scheduling meetings, spotting joint sales ops, supporting customers and sharing content—it all just got easier

The Slack Blog