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Smartsheet EU

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Description PermissionsSecurity & Compliance
Organizations need a way to get work done, not just talk about it. Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact - fast.Smartsheet for Slack empowers your teams to stay in context and get more done, together.Using Smartsheet for Slack:• Take action on important requests from Smartsheet, without ever having to leave Slack, and give your teams new ways to automate repetitive processes and get more work done.• Set Smartsheet alerts to be automatically sent to Slack channels and get your alerts as direct messages, ensuring you and your team have visibility into work, as it changes. • You will need a paid Smartsheet account, or you can start a free trial to use the integration.Not seeing the Install button? Try going to Slack  and use the Add to Slack button to add the Smartsheet app to your workspace.  To use the Smartsheet bot, click on Smartsheet under Apps, or click/tap on Direct Messages and search for "Smartsheet".  Type anything to the bot to get started.To get started sending notifications to channels, in Smartsheet click on Alerts & Actions and create a new Alert to a Slack channel.

More ways to use Smartsheet in Slack

Automate with Workflow Builder

Workflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like Smartsheet to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations

Templates available for Smartsheet:

Smartsheet response collection

Request information in a form and add it to a Smartsheet from Slack

*Workflow Builder is only available on paid subscriptions

Smartsheet EU will be able to view:

Smartsheet EU will be able to do:

Download security and compliance information

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General
Developer
Smartsheet, Inc.
Company headquarters location
United States
Terms of service
https://www.smartsheet.com/legal/user-agreement
Privacy & data governance
Data retention policy
Smartsheet retains active data (data not deleted or subject to account termination) during the life of the account. In the event a sheet is deleted, the sheet can be recovered for up to 30 days from the trash unless deleted from the trash. In the event of account termination, the Sysadmin will have 30 days to export content from the platform after which it will no longer be recoverable by end-users. Within 180 days, this data will be rendered unrecoverable. The process for the return of customer content is addressed in our agreements. Smartsheet aligns data destruction procedures with NIST SP 800-88 Revision 1 recommendations.
Data archiving and removal policy
Within 180 days of sheet deletion or account deletion, data will be rendered unrecoverable. Smartsheet aligns data destruction procedures with NIST SP 800-88 Revision 1 recommendations.
Data storage policy
Smartsheet currently maintains ISO27001, ISO27701, ISO27017 and ISO27018 certifications, as well as an annual SOC 2 Type II audit report.
Data center location(s)
United States, Germany, Ireland
Data hosting details
The Smartsheet platform is hosted in the AWS US-East region by default. Customers also have the ability to choose the EU region as the hosting location, customer content will be processed in the EU region (AWS Germany as primary, with backup in AWS Ireland).
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
https://www.smartsheet.com/legal/subprocessors
App/service uses large language models (LLM)
no
Certifications & compliance
SOC attestation
https://www.smartsheet.com/trust/compliance/soc
ISO/IEC-27001 certification
https://www.coalfirecertification.com/Certificates/Smartsheet-ISO-27001-Certificate-Award_11-14-2022.pdf
ISO/IEC-27017 attestation
https://www.coalfirecertification.com/Certificates/Smartsheet-ISO-27001-Certificate-Award_11-14-2022.pdf
ISO/IEC-27018 attestation
https://www.coalfirecertification.com/Certificates/Smartsheet-ISO-27001-Certificate-Award_11-14-2022.pdf
FedRAMP ATO
https://marketplace.fedramp.gov/products/FR1730866868
Privacy Shield notice
https://www.smartsheet.com/legal/privacy-faqs#DPF
GDPR commitment
https://www.smartsheet.com/legal/privacy-faqs#GDPR
Data deletion request procedure
All sheets may be deleted at the discretion of the sheet owner within Smartsheet. Regarding personal data: You can ask us to erase your personal data if certain conditions are met. We are not required to comply with your request to erase your personal data if the processing of your personal data is necessary for compliance with a legal obligation or for the establishment, exercise, or defense of legal claims.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2023-09-19
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
All SAML 2.0 identity providers, Microsoft Azure Active Directory, and Google
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@smartsheet.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
https://app.smartsheet.com/b/form/901c452d9db24b1382e96b18d2d0b6be
Vulnerability disclosure program covers Slack app
no
Has a bug bounty program
yes
Bug bounty program URL
https://hackerone.com/smartsheet?type=team
Requires third party authorization/connections
no
Third party services used by this app
Libraries, payment processors, data analytics
Uses token rotation
no

More ways to use Smartsheet in Slack

Automate with Workflow Builder

Workflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like Smartsheet to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations

Templates available for Smartsheet:

Smartsheet response collection

Request information in a form and add it to a Smartsheet from Slack

*Workflow Builder is only available on paid subscriptions

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