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Salesforce (Legacy)

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Description FeaturesPermissionsSecurity & Compliance
This is the legacy version of the Salesforce integration. This app is no longer being updated or enhanced as of September 2025. You may still access info and workflows in this app.

Salesforce (Legacy) will be able to view:

Salesforce (Legacy) will be able to do:

Download security and compliance information

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General
Developer
Slack
Company headquarters location
United States
Terms of service
https://slack.com/terms-of-service/slack-integrations
Privacy & data governance
Data retention policy
Customers can choose their retention settings directly through their workspace. The default retention setting for Customer Data is to keep everything for as long as the workspace exists.
Data archiving and removal policy
Upon customer deletion, Slack deletes customer data from our production environments within 24 hours and backups are deleted within 14 days.
Data storage policy
Customer Data is stored redundantly at multiple locations in our hosting provider’s data centers to ensure availability. We have well-tested backup and restoration procedures, which allow recovery from a major disaster. Customer Data and our source code are automatically backed up nightly. The Operations team is alerted in case of a failure with this system. Backups are fully tested at least every 90 days to confirm that our processes and tools work as expected.
Data center location(s)
Australia, Canada, France, Japan, United States
Data hosting details
Cloud Storage
Data hosting company
See subprocessor page: https://slack.com/slack-subprocessors
App/service has sub-processors
yes
Guidelines for sub-processors
https://slack.com/slack-subprocessors
App/service uses large language models (LLM)
no
Certifications & compliance
SOC attestation
https://slack.com/security
ISO/IEC-27001 certification
https://a.slack-edge.com/80588/marketing/downloads/security/Slack_ISO_27001_Certificate_-_Issued.pdf
ISO/IEC-27017 attestation
https://a.slack-edge.com/80588/marketing/downloads/security/Slack_ISO_27017_Certificate_-_Issued.pdf
ISO/IEC-27018 attestation
https://a.slack-edge.com/80588/marketing/downloads/security/Slack_ISO_27018_Certificate_-_Issued.pdf
FedRAMP ATO
https://marketplace.fedramp.gov/#/product/slack?sort=productName&productNameSearch=slack
CSA Star level
https://cloudsecurityalliance.org/star/registry/slack/
Privacy Shield notice
https://slack.com/privacy-shield-notice
GDPR commitment
https://slack.com/gdpr
Data deletion request procedure
See our help center article for a detailed description: https://slack.com/help/articles/360000360443-delete-profile-information-from-slack
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Okta, Google
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
feedback@slack.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
https://hackerone.com/slack
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
https://hackerone.com/slack
Requires third party authorization/connections
yes
Uses token rotation
no
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