Pricing Guide

Slack is free to use for as long as you want,
for teams of all sizes.

Free

$0 For teams wanting to try out Slack for an unlimited period of time

For teams wanting to try out Slack for an unlimited period of time. Learn more

Free includes

All of these great features:

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person calls
  • 5GB total file storage for the team

Standard

$667 per active user, per month
billed annually
$8 billed monthly

For teams and businesses ready to make Slack the hub for their projects and communications. Learn more

Standard includes

Everything in Free, and:

  • Unlimited searchable message archives
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group calls
  • 10GB file storage per team member

Plus

$1250 per active user, per month
billed annually
$15 billed monthly

For businesses needing SSO, Compliance Exports, and guaranteed uptime on a single Slack team. Learn more

Plus includes

Everything in Standard, and:

  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta & Ping
  • 20GB file storage per team member

Enterprise

$32 per active user, per month
billed annually

For large businesses requiring communication and administration across multiple Slack teams at their organization. Contact us

Contact Us

Enterprise includes

Everything in Plus, and:

Coming soon

  • Federation across multiple teams to create a unified organization
  • Unified directory with the ability to message anyone at your company
  • Shared channels and ability to search across the organization
  • Unified security, data retention and compliance policies
  • Organization-wide reporting, metrics & analytics
  • Consolidated billing & administration

From our Wall of Love

More at our Wall of Love

Thousands of happy customers, including:

Hear what our customers have to say.

Amazing teams do more with Slack

Teams all over the world who use Slack see an average 48.6% reduction in internal email, giving them more time to do great things. To see more data on how Slack improves productivity, check out our survey results.

See the data

Our Pricing Perspective

Team communication is at the heart of every business. It’s the thing that connects your entire organization and has the biggest impact on your culture and productivity.

For decades, team communication software has been a race to the bottom with clunky and cheap solutions that offer far more frustration than value. We want to change that by offering you a product that just works. And we want it to be a great value for your entire organization — with a growing lineup of new features, helpful on-boarding, and responsive support.

We believe Slack is an investment in your team and culture. So we set our pricing at a level that allows us to invest in building a solid product, and more importantly, a great experience for you as our customers.

Fair Billing Policy

Most enterprise software pricing is designed to charge you per user regardless of how many people on your team are actively using the software. If you buy 1,000 seats but only use 100, you still get charged for 1,000. We don’t think that’s fair. And it’s also hard to predict how many seats you’ll need in advance.

At Slack, you only get billed for what you use. So you don’t pay for the users that aren’t using Slack. And if someone you’ve already paid for becomes inactive, we’ll even add a pro-rated credit to your account for the unused time. Fair’s fair.

Slack for Good

Slack wants to support people in the world who are doing good things. For qualified nonprofit organizations and educational institutions, there is special pricing available.

Slack for Nonprofits offers qualified organizations an annual Standard plan subscription for free while the Slack for Education program offers an 85% discount off of any of the Slack annual plans. Eligibility requirements are explained in more detail in the Slack for Nonprofits FAQ and the Slack for Education FAQ.

To be considered for the special pricing options based on your team and company qualifications, please fill out the Slack for Nonprofits application or the Slack for Education application.

Talk to a Human

Have a question? We’re always here to help. Two things you should know whenever you reach out to us:

  1. No one at Slack works on commission, so you don’t have to worry about anyone selling you on a pricing plan you don’t need. We’re simply here to help you have the best experience possible.
  2. Customer Experience is the largest team at Slack and located around the world so that we can help you around the clock.

So, let us know how we can help any time. You can even use the /feedback command right within Slack!

Contact us

Common Questions
& Resources

Product

  • Where can I learn more about how to use Slack?

    The best way to find out if Slack is right for your team is to try it together. Our Free plan has all the features you need to get the full experience.

    You can also watch our product videos, which will show you how to get your team set up and provide useful tips for working together in Slack.

  • How does your pricing compare to other similar software?

    There are several tools out there that focus on a single workplace challenge — like task management, 1:1 messaging, group chat, knowledge management, and others. We don’t consider any of these competitors.

    We built Slack for the modern team that needs to address several of these challenges in one place, together, in a way that just works. Just like companies have invested in departmental software (e.g. sales, marketing, customer services, etc.) over the years, we believe that this kind of software is worthy of a greater investment because great team communication is the foundation for success at every company, big or small.

    Doing the math, Slack is 22 cents a day (for a user on our Standard plan). For the money you spend on buying just one employee a chair, a desk, and a laptop, you could have Slack for 30 years!

Getting Started

We want you to have the best and most productive Slack experience possible. Visit our Getting Started page for a complete overview of resources or see some highlights below.

  • Here’s a set of detailed guides for Admins and Users to help you get the most out of Slack.
  • Check out our blog, where we offer plenty of tips and tricks or go straight to 11 Tips to Get the Most Out of Slack
  • See how other teams are using Slack and read what they think about us
  • We’ve built a Help Center where you can browse a wide range of questions from Basics to Administration
  • Last but not least, we’re always here to help. Our account managers don’t work on commission. Their sole purpose is to help you succeed using Slack. So if you have questions, contact us at accounts@slack.com

Security ∓ Privacy

  • Where can I get more details about your security practices?

    You can find an overview here — https://slack.com/security.

  • Can you describe your storage architecture?

    All Slack customer data is hosted on multi-master sharded databases so that there are no interruptions to service in the event of a single server outage. Hot spares of all our infrastructure components are running and available to be brought into rotation at all times. Our real-time messaging infrastructure is designed to move customers across servers without interruption for maintenance.

  • How is data protected within Slack?

    All data transfer is encrypted — whether users are at their computer or on their phone, absolutely nothing goes over the network without encryption. Slack uses 256-bit AES, supports TLS 1.2 for all of your messages, and uses the ECDHE_RSA Key Exchange Algorithm. We monitor the security community’s output closely and work promptly to upgrade the service to respond to new vulnerabilities as they are discovered.

  • What type of security testing have you conducted within the last 12 months?

    We perform security testing every quarter, which encompasses both external network penetration and web application penetration testing. All findings are reported to management, and issues are resolved by our engineering team when needed.

    • Application penetration testing is conducted by iSEC Partners and Bishop Fox (IT security firms), and reports are prepared quarterly.
    • Additionally, we have weekly scans performed by an external firm and an ongoing Bug Bounty program with the whitehat community through HackerOne.
  • Where are your data centers hosted?

    Our servers are located in Amazon’s AWS data centers, specifically AWS us‑east‑1, Virginia, and AWS us‑west‑2, Oregon. AWS has devoted an entire portion of their site to explaining their security measures, which you can find here: https://aws.amazon.com/compliance/

  • What is Slack’s approach to data privacy?

    Everything you post to Slack is private to your team. We are custodians of data on the behalf of teams that use Slack; each team owns its communication data. Teams can set their own policies for message retention and administrators can adjust these settings to suit their specific needs. You can find our privacy policy here along with a set of frequently asked questions.

Billing & Invoicing

Visit our Guide to billing at Slack, or read some of the most common questions we get about billing and invoicing right here.

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More questions? Let us help.
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