Slack Connect: Use the external people dashboard
If your organisation uses Slack Connect, owners and admins with an assigned channel management permission can use the External people dashboard to view and manage the channels that external people can access.
View external people in your Slack Connect channels
Business+ subscription
Enterprise Grid subscription
Workspace owners and workspace admins can see a list of all external people in channels hosted by your organisation. Details include the organisation that someone belongs to, their display name and their email address.
- From the Home tab, click your workspace name in the sidebar.
- Hover over Tools & settings, then select Workspace settings.
- Below Administration in the left sidebar, select External people. (If you don’t see the left sidebar, click Menu in the top left-hand corner to find it.)
- Search for a person by name or email address, or filter by organisation name.
- To see a full list of the channels that a person is in, click the three dots icon to the right of their name, then select View channels.
Org owners and org admins can see a list of all external people in channels hosted by your organisation. Details include the organisation that someone belongs to, their display name and their email address.
- From the Home tab, click your organisation name in the sidebar.
- Hover over Tools & settings, then select Organisation settings.
- Click People in the left sidebar, then click External people.
- Search for a person by name or email address, or filter by organisation name.
- To see a full list of the channels that a person is in, click their name to open the Details view, then click the Channels tab.
Remove external people from your Slack Connect channels
Owners and admins can remove people from channels individually or in bulk. Remember that removing external people from your channels won't end all communication with them. If you'd like to do so, learn how to disconnect from an organisation or disconnect external people.
Note: If you only have permission to manage public channels, private channels will not be listed. To remove someone from a private channel you don’t have access to, find an owner and ask for additional help.
Business+ subscription
Enterprise Grid subscription
Workspace owners and workspace admins can remove external people who have permission only to post from channels hosted by your organisation. This action won’t revoke their access to direct messages nor other channels they belong to that are connected to your organisation.
- From the Home tab, click your workspace name in the sidebar.
- Hover over Tools & settings, then select Workspace settings.
- Below Administration in the left sidebar, select External people. (If you don’t see the left sidebar, click Menu in the top-left corner to find it.)
- Search for a person, then click the three dots icon to the right of their name and select Remove from channels. (If you don’t see this option, they can’t be removed from any channels.)
- Click Choose specific channels, then select the channel(s) from which you’d like to remove the external person.
- Click on Remove.
Org owners and org admins can remove external people who have permission only to post from channels hosted by your organisation. This action won’t revoke their access to direct messages nor other channels they belong to that are connected to your organisation.
- From the Home tab, click your organisation name in the sidebar.
- Select Tools & settings, then select Organisation settings.
- Click People in the left sidebar, then click External people.
- Search for a person, then click the three dots icon to the right of their name and select Remove from channels. (If you don’t see this option, they can’t be removed from any channels.)
- Click Choose specific channels, then select the channel(s) from which you’d like to remove the external person.
- Click on Remove.
Tip: You can also find external people in the list of channel members in Slack, and you can remove them from a channel the way you would a member of your workspace.
Disconnect external people from your organisation
Owners and admins can disconnect an external person to remove them from all Slack Connect conversations hosted by your organisation. When you disconnect an external person, members of your organisation will also be removed from any conversations hosted by an external organisation that includes the person you disconnected.
Business+ subscription
Enterprise Grid subscription
Workspace owners and workspace admins can disconnect external people to remove them from channels and direct messages. As long as your organisation remains connected to the external organisation that the user belongs to, your members can re-invite them to their conversations.
- From the Home tab, click your workspace name in the sidebar.
- Hover over Tools & settings, then select Workspace settings.
- Below Administration in the left sidebar, select External people. (If you don’t see the left sidebar, click Menu in the top left-hand corner to find it.)
- Search for a person , then click the three dots icon to the right of their name and select Disconnect [Member name].
- Review the details, then click Disconnect.
Org owners and org admins can disconnect external people to remove them from channels and direct messages. As long as your organisation remains connected to the external organisation that the user belongs to, your members can re-invite them to their conversations.
- From the Home tab, click your organisation name in the sidebar.
- Select Tools & settings, then select Organisation settings.
- Click People in the left sidebar, then click External people.
- Search for a person, then click the three dots icon next to their name and select Disconnect [Member name].
- Review the details, then click Disconnect.
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Workspace owners and Workspace admins (Business+)
Org owners and org admins (Enterprise Grid) - Available on the Business+ and Enterprise Grid subscriptions