Slack’s policies against hatred and violence

Slack is the productivity platform that helps businesses to accelerate work, share knowledge, and connect and engage everyone. To maintain Slack as a safe and productive work environment, we require all users and customers to comply with our acceptable use policy.

Slack is built for business use. Using Slack to enable, encourage or incite hatred or violence against groups or individuals is not only a violation of our policy but antithetical to our values and the very purpose of Slack. Use of Slack by those who engage in or incite hateful activity runs counter to everything that we believe in and is not welcome on our platform. When we become aware of an organisation using Slack for illegal, violent, harmful, discriminatory or other prohibited purposes, we investigate swiftly and take appropriate action, including removing workspaces that violate our policy.

Slack is committed to keeping hate off our platform through ongoing enforcement of our acceptable use policy. In addition to taking action on accounts or customers that incite hate or violence, we also proactively remove known extremist and hate groups from our platform. We turn to trusted third-party experts and consult multiple industry-recognised resources, such as the Southern Poverty Law Center’s US hate group list, to help identify workspaces affiliated with known hate groups and enforce our policy in a manner that is consistent with our commitment to protect the privacy of customer data.

Slack, like Salesforce, unequivocally stands against violence, discrimination and hate. We will continue to apply our policies in line with our values and in service to our employees, customers and communities.

Editor’s note: A previous version of this post, originally published in 2019 and updated in 2022, redirects here. This post has been edited to include additional detail on Slack’s ongoing enforcement of its acceptable use policy against hatred and violence.