The State of Work 2023

A survey of over 18,000 desk workers, managers and executives reveals the greatest challenges and opportunities facing organisations today

The world of work is once again at an inflection point. Amid economic headwinds and tighter constraints, every leader is searching for ways to make their organisation more productive. As exciting new technologies like generative AI hit the market, it’s clear the global work experiment that began in 2020 isn’t over—in fact, it may be just beginning.

To better understand the current state of work, Slack partnered with Qualtrics on a survey of more than 18,000 desk workers, managers and executives across industries around the globe. In this report, we share the most interesting insights we discovered in the survey. And we offer suggestions for how leaders can make work simpler, more pleasant and more productive—no matter how the landscape moves underfoot. Ready to unlock more productivity within your organisation? Download the 2023 State of Work report today for critical insights, data and best practices. You will learn about:

  • The productivity paradox – the disconnect between leaders and teams on how to measure productivity
  • The most common use cases of AI and automation in organisations
  • The different paths you can take towards productive collaboration

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