The Slack blog
The Best Slackbot Prompts for Customer Service Teams
Service agents are using their personal AI agent in Slack to resolve cases faster, reduce handle time and focus on high-value customer interactions
Slack Securely Powers Your Third-Party Agents With Your Business Context
The Slack MCP server and Real-Time Search API are now generally available.
How We Rebuilt Slackbot
The inside story of how Slack's friendly neighbourhood bot morphed from simple notifier to sophisticated AI agent
Slackbot for Sales: Introducing Your AI-Powered Wingman
Slackbot acts as your personal AI agent for work, multiplying your capabilities so you can spend less time on Admin and more time selling.
Slack Feature Drop: New Innovations That Make Work Feel Like a Gift
A holiday-ready set of smarter AI and productivity upgrades designed to clear noise and streamline everyday work in Slack.
Securing the Agentic Enterprise
How Slack's real-time security architecture protects enterprise data in the age of AI
Enterprise Search: When Knowledge Comes to You
Learn how enterprise search helps teams find information faster, break down silos, and boost productivity with AI-powered tools in your workflow.
FAQ: Slack’s Marketplace review process
This guide provides insight into the review process for apps listed in the Slack Marketplace.
Slack Feature Drop: Contextual AI, Smarter Flows, and a Seriously Streamlined Slack
A new series of upgrades is rolling out, focused on reducing friction, eliminating clutter and making intelligent tools feel seamless.
Expanding global data residency: Switzerland, UAE and Brazil now available
Slack customers can now choose from even more regional options to meet their data residency and compliance requirements
Does Your AI have Blind Spots? The Hidden Risk of Disconnected Business Tools
AI falls short when tools aren't connected. Fragmented workflows cost time, insights, and opportunities.